Avaya is a global provider of collaboration and communications solutions, providing unified communications, contact centers, data solutions and related services to companies of all sizes.
Address 211 Mount Airy Road
Basking Ridge, New Jersey
07920
United States of America
HP creates new possibilities for technolgoy to have a meaningful impact on people, businesses, governments and society. HP is the world's largest technology company.
Address 3000 Hanover
Palo Alto, California
94043
United States of America
HP introduces the HP 4110 and HP 4120 IP phones optimized for the Microsoft Lync environment that provide customers with integrated, tested and certified products.
With HP SIP Trunking Solutions, you can accelerate business communications, improve information transfer and file sharing, enhance worker productivity and reduce costs, such as toll charges.
LifeSize is a pioneer and world leader in high-definition video collaboration extending the highest-quality video conferencing capabilities to anyone, anytime, anywhere.
Address 1601 South Mopac
Suite 100
Austin, Texas
78746
United States of America
Siemens Enterprise Communications is a premier provider of enterprise communications solutions that use open, standards-based architectures to unify communications for a seamless collaboration experience.
Address 5500 Broken Sound Blvd.
Boca Raton, Florida
33487
United States of America
Aastra provides IP-PBX, Unified Communications, Collaboration and Mobility solutions to increase productivity and provide a competitive edge. We are specialists in enterprise communications.
Address 2811 Internet Blvd.
Frisco, Texas
75034
United States of America
Clearspan® is a carrier-grade SIP softswitch for very large enterprises, cost-effectively scaling from 1500 - 100,000+ users. It has a full suite of applications built-in including unified messaging, conferencing, fixed mobile convergence, and desktop integration. It seamlessly integrates with collaboration platforms and business processes, providing one-number reachability on any device.
MX-ONE® is a hybrid TDM/SIP PBX for medium to large enterprises. The MX-ONE has an extensive set of applications built-in including unified messaging, integration with popular collaboration platforms, and fixed-mobile convergence. It is flexible, supporting either a distributed or centralized architecture, easy-to-manage and provides a low total cost of ownership.
Aastra Mobile Client (AMC) brings the benefits of a desk phone to a mobile device integrating it seamlessly with the user’s enterprise communication platform. It allows mobile users to use short numbers and extension dialing in combination with the Aastra Mobile Extension, and reduces roaming expenses with Least Cost Routing.
The Aastra BluStar™ 8000i Desktop Media Phone is a powerful desktop video conferencing and collaboration tool designed to enhance the way you communicate and collaborate. Offering true HD video conferencing, the Aastra BluStar 8000i uses the latest in video and communications technology to enable a natural high quality video experience.
Aastra has one of the most complete SIP phone portfolios in the industry. Ranging from entry level, value-priced to high-end executive models, all Aastra SIP phones offer open stan?dard SIP, extended XML embedded browsers to support pro?ductivity enhancing applications, G.722 wideband sound, user friendly screen menus and interfaces, and more.
Alcatel-Lucent Enterprise is a leader in communications and network solutions for businesses, with 250,000+ customers worldwide. We deliver solutions that transform communications into meaningful conversations.
Address 3400 W. Plano Parkway
Plano, Texas
75075
United States of America
AT&T Inc. is a recognized leader in Business-related voice and data services, including global IP services, hosting, applications, and managed services.
Address 208 S Akard
Dallas, Texas
75202
United States of America
Carousel Industries designs, and supports technology solutions that become the foundation of our clients’ businesses, leveraging our consultative approach, technical expertise, and extensive industry partnerships.
Address 10 Giffin Road North
Windsor, Connecticut
06095
United States of America
Businesses and organizations across the country rely on Comcast Business Class for Ethernet, Internet, Voice, and TV to support applications that improve productivity, increase profitability.
Address 1701 JFK Blvd.
Philadelphia, Pennsylvania
19103
United States of America
Interactive Intelligence offers unified communications for the enterprise with our open standards, all-in-one software suite. Over 4,000 organizations worldwide use our on-premise or cloud-based solutions.
Address 7601 Interactive Way
Indianapolis, Indiana
46278
United States of America
Customer Interaction Center™ (CIC) for the Contact Center is a standards-based multichannel software platform to blend all media types with business systems and real-time and historical information. By enabling CIC’s IP communications alongside existing resources and new technologies for interaction processing, contact centers up to 5,000 agents or more manage the service experience in a manner that’s seamless, expedient and all-in-one. The CIC software is a proven solution for SIP-supported voice over IP (VoIP) implementations and multi-site contact center operations, and is flexibly deployed as an on-premise solution, a cloud-based Communications as a Service (CaaS) offering, or a managed service.
Customer Interaction Center™ (CIC) for Unified Communications is a complete IP telephony solution to support VoIP, open standards including SIP, and unified voice and data communications that include fully integrated messaging and conferencing. Enterprises from SMBs to larger distributed organizations can leverage CIC’s server-based all-in-one architecture to support remote and mobile workers, scale from 100 users to 15,000 or more, integrate to business systems and applications, and simplify system administration and IT workloads. For contact center operations within the enterprise, easily licensed features in CIC offer ACD, multichannel queuing and routing, IVR, multichannel recording, workforce management and other advanced functions for customer care.
Interaction Process Automation™ (IPA) provides total control over business processes and creates full visibility into operations as it automates. Intelligently, IPA integrates internal and external communications throughout a process as it captures, prioritizes, routes, escalates, and tracks work, whether with employees and customers or vendors and partners. By ultimately keeping track of work and people, as well as skills, qualifications, availability, resources and progress, IPA optimizes any business process by automatically prioritizing and routing work to the best qualified and available worker for timely completion, regardless of a worker’s location.
Interaction Analyzer™ is a cost-effective solution that puts intelligent speech analytics within the reach of any contact center or enterprise. With Interaction Analyzer’s real-time keyword/phrase spotting, customer care organizations easily define lists of keywords with alternate spellings and scores; associate keyword lists with one or more inbound/outbound queues; get immediate and accurate detection with channel separation (agent vs. customer); support multiple languages concurrently; and maintain Spotability™ guidance and threshold control at all times. The Interaction Analyzer application is part of the Customer Interaction Center (CIC) all-in-one suite of products, making it easy to deploy via the CIC architecture.
Polycom is the global leader in standards-based unified communications solutions for telepresence, video, and voice, powered by the Polycom RealPresence Platform. Visit www.polycom.com today.
Address 4750 Willow Road
Pleasanton, California
94588
United States of America
ShoreTel’s brilliantly simple Unified Communication solution makes integrated voice, video, data and mobile as easy to deploy, manage and scale as it is to use.
Address 960 Stewart Drive
Sunnyvale, California
94087
United States of America
Our software solutions set the user free to communicate on any device (desk phone, mobile phone, computer), on any IP PBX (ShoreTel, Avaya, Cisco), on any network (cellular, 3G or Wi-Fi), simply and cost effectively. We put the full power of the desk phone and UC in the user’s pocket.
Designed to streamline the work of administrators and end-users alike, the built-in unified communications capabilities of ShoreTel's VoIP phone system are transforming the way people work. By integrating communication tasks currently performed with separate tools, such as video conferencing, IM and online collaboration, ShoreTel helps boost productivity and reduce costs.
Built on the highly reliable capabilities of our unified communications system, ShoreTel's Contact Center solution easily connects internal and external customers to the right agent at the right time. Our complete multi-channel contact center solutions with the ShoreTel Communicator integrated desktop help transform your contact center into a revenue center.
In one easy-to-use and manage interface, ShoreTel Converged Conferencing unifies Web conferencing, audio conferencing, desktop/application sharing, instant messaging, virtual meeting rooms, online presentations, and multimedia recording. The system's simplified management and exceptional reliability delivers a rapid ROI by reducing travel costs and letting organizations manage collaborative activities in-house.
ShoreTel Managed Solution is a turn-key solution with a per-seat monthly subscription for full IP phone system features, functionality and services. Subscribers benefit from not having to incur any capital business expenses for equipment and software, and can focus capital expenses and internal IT resources on core business objectives.
Verizon is a global leader in delivering broadband and other wireless and wireline communications services to consumer, business, government and wholesale customers worldwide.
Address One Verizon Way
295 North Maple Avenue
Basking Ridge, New Jersey
07920
United States of America
Cloud-based contact center allows you manage and monitor centralized and remote agents as one team. Affordable, fast to deploy and easy to use. No expensive on-premises equipment required.
Aceyus provides real-time and historical reporting software, business analysis software, call routing optimization, voice gateway monitoring and professional services to drive contact center performance.
Address 10700 Sikes Place
suite 240
Charlotte, North Carolina
28277
United States of America
Aceyus 4.5 Dashboards is a web-based monitoring solution that provides customers the ability to analyze the performance of their contact centers in near-real-time. RealDash users can quickly create and view customized reports, and can consolidate and display data from multiple ACD, eWFM, IVR, and call management platforms.
Aceyus 4.5 Reporting provides a simple, effective way to view and evaluate call detail records from multiple contact center platforms. Users can easily enter specific parameters and quickly retrieve a “Cradle-to-Grave” or Call Detail Report identifying every leg of the call as it occurred.
RealDirector software provides a Web-based interface that enhances the Cisco ICM and UCCE call-routing platforms. RealDirector arms your support staff with the ability to easily tailor routing strategies, in a near-real-time basis, to support changing business needs.
Aceyus Vault is an electronic data warehouse, designed specifically for the consolidation of data from disparate contact center systems – including ACD, eWFM, IVR, Call Recording, CRM, and even homegrown databases. The Vault integrates and normalizes all data, enabling the creation of effective reports and dashboards for technology and business staff.
GateScope provides detailed monitoring of the Voice Gateways/SIP Proxies/VXML Gateways in the Cisco UCCE/CVP environment . GateScope monitors real-time data metrics, including CPU and RAM utilization, as well as current call counts. Additionally, active call count data can be integrated directly into UCCE scripting through Network Trunk Groups.
Aspect builds customer relationships through a combination of contact management, workforce optimization and Microsoft unified communications and collaboration platform solutions. For more information, visit www.aspect.com
Address 300 Apollo Drive
Chelmsford, Massachusetts
'01824
United States of America
A Unified Customer Contact Solution that delivers a complete set of contact channels and a single routing engine to ensure a cohesive customer experience.
AVST delivers the industry’s most interoperable Unified Communications platform that brings best-of-breed voice, mobile and business process solutions to the enterprise.
Address 27042 Towne center Drive
Suite 200
Foothill Ranch, California
92610
United States of America
In today's challenging environment, your organization needs to get more work done with less resources and time. That's exactly what CallXpress can help you do. This powerful Unified Communications platform turns your telephone system into a productivity tool. With nearly 30 years of innovation excellence, AVST is focused on delivering solutions that increase user and business productivity. Its flagship Unified Communications platform, CallXpress, offers unprecedented interoperability and delivers advanced call processing, voicemail, unified messaging, personal assistant, fax, speech and notification capabilities.
Here's the best news. It's the most cost-effective solution on the market because it works with what you already have: your existing telephone system, e-mail system and data infrastructure. No other solution offers a higher level of interoperability. CallXpress allows you to leverage your existing investment and still increase productivity, rather than spend money to replace parts of your existing communications infrastructure.
AVST CX-S delivers enterprise-class mobility and speech solutions on the industry's most interoperable UC Platform. Small to midsized businesses looking to maximize productivity can affordably acquire an all-in-one UC solution that includes AVST Mobile for iPhone® and Android™, speech-enabled automated attendant and personal assistant, unified messaging, single number reach and voicemail — all on the industry's most interoperable UC platform. By integrating with all major IP-PBX brands, premise-based and cloud e-mail solutions, CX-S enables you to unlock the full potential of your communications landscape.
Whether you're a small business poised to grow or a large corporation with a global presence, you're sure to find the perfect fit for your communications needs among AVST's portfolio of high performance, highly reliable CallXpress servers
XpressCare is a program that provides full software maintenance for your AVST product in one easy-to-buy plan. XpressCare helps to maximize the benefits of your system through continuous software improvements and proactive service. This ensures optimal software performance, continued stability, and on-going compatibility, which equates to increased customer satisfaction and smooth operations.
As a world leader in connecting businesses with customers, Logitech offers headsets, webcams and other tools that enable audio and video communication in any workplace
Address 6505 Kaiser Drive
Fremont, California
94555
United States of America
RADVISION (Nasdaq: RVSN) is a leading provider of video conferencing and telepresence solutions and technologies over IP and wireless networks, offering end-to-end visual communications.
Address 17-17 State Hwy 208
Suite 300
Fair Lawn, New Jersey
07410
United States of America
The new SCOPIA XT5000 HD Video Conferencing Room System is RADVISION’s flagship product and the most advanced video conferencing system available in its class. The XT5000 is the only system available to incorporate dual 1080p/60fps live video and content, HD audio, H.264 High Profile, Scalable Video Coding (SVC), and integrated multi-party calling.
The SCOPIA XT1000 Series of HD Video Conferencing Room Systems delivers the perfect blend of value and a high quality, high-end experience, making it stand out amongst the competition. SCOPIA XT1000 Series Systems are high-end without a high-end price tag.
SCOPIA Mobile is the first enterprise application for smartphones and tablets that allows users to connect with full video, audio and H.239 data collaboration to the nearly 2 million installed standards-based video conferencing and telepresence systems worldwide.
The SCOPIA Video Gateway for Microsoft Lync extends the reach of Lync providing connectivity and interoperability with standards-based video conferencing and telepresence systems. The Gateway allows customers to realize the benefits of Lync in conjunction with their existing deployments of room-based systems and new solutions such as telepresence and video on mobile devices.
The SCOPIA Elite 5000 Series of MCUs is RADVISION’s state-of-the-art platform for HD multi-party conferencing. Utilizing the latest in DSP technology, SCOPIA Elite offers advanced media processing supporting 1080p and provides telepresence interoperability, dynamic resource allocation, and H.264 Scalable Video Coding (SVC) for uncompromised HD support.
Unified Voice/UC policy enforcement and intelligence solutions to secure enterprise communications, reduce costs, and evolve to future networks in a secure and cost efficient manner.
Address 13750 San Pedro
Suite 820
San Antonio, Texas
78232
United States of America
The ETM System is a comprehensive firewall security, performance monitoring, call reporting/analytics and call recording solution, offering enterprise-wide policy enforcement and unified intelligence across enterprise networks with mixed vendors and services. It is the only solution that truly unifies voice security and management across the enterprise through its centralized support of mixed TDM and SIP traffic from any combination of PBX/switch vendors. While guarding against future and growing threats to VoIP/SIP traffic and networks, the ETM System also uniquely addresses current, real-world voice attacks and abuse that target enterprise networks every day and cause substantial financial losses and business disruption. Examples of real-world voice threats include unprotected phone line access points into data networks for hackers and viruses, toll fraud, phone-based social engineering attacks and identity theft, corporate data leakage, unmonitored Internet use over phone lines, harassing and threatening calls, voice/fax spam, long distance service theft and abuse, and other unauthorized phone traffic and usage.
Headquartered in Germany and with offices around the world, snom technology develops and manufactures standards-based VoIP telephones and related IP communications equipment for businesses.
Address 18 Commerce Way
Woburn, Massachusetts
01801
United States of America
Sprint offers comprehensive wireless and wireline communications services. Sprint is widely recognized for engineering and deploying innovative technologies, including the first wireless 4G service
Address 6200 Sprint Parkway
Overland Park, Kansas
66251
United States of America
Vidyo communication and collaboration delivers natural, HD quality video conferencing across any network, to any device, at a fraction of the cost of other solutions.
Address 433 Hackensack Avenue
Hackensack, New Jersey
7601
United States of America
911 Enable delivers ground-breaking E911 solutions for IP telephony systems from industry-leading vendors such as Cisco, Avaya, Microsoft, Aastra, ShoreTel, and others
Address 5101 Buchan
Suite 510
Montreal, Quebec
H4P 2R9
Canada
The Emergency Gateway is an on-site appliance that helps organizations using IP telephony simplify E911 management. Key features include:
• Automatic tracking of IP hard, soft, and wireless phones
• On-site security routing
• Reporting and monitoring capabilities
• Available as a hardware or virtualized appliance.
Learn more at www.911enable.com/egw.
The Emergency Routing Service provides E911 connectivity to over 6,000 Public Safety Answering Points (PSAPs) across the US and Canada, helping organizations meet their E911 obligations. When 911 is dialed, it ensures that the 911 call and accurate location information are delivered to the appropriate PSAP. Learn more at www.911enable.com/ers.
Desk Alert is an application that works with the Emergency Gateway to provide enhanced security desk notification. When 911 is dialed, it causes a screen pop to automatically appear on the security desk monitor. It displays the caller’s name, callback number, and other useful location-specific information. Learn more at www.911enable.com/deskalert.
Acme Packet, the leader in session delivery network solutions, enables the trusted, first-class delivery of next-generation voice, data and unified communications services across IP networks.
Address 100 Crosby Drive
Bedford, Massachusetts
01730
United States of America
Acme Packet E-SBCs help enterprises realize the value of IP telephony, interactive
video and unified communications that increases organizational collaboration, improves
business productivity and speeds business agility. They support a wide variety
of applications and businesses – from SMBs to large enterprises – in any industry or
market segment.
AudioCodes designs, develops and sells advanced Voice over IP (VoIP) and converged VoIP and Data networking products and applications to Service Providers and Enterprises. http://www.audiocodes.com
Address 27 World's Fair Drive
Somerset, New Jersey
08873
United States of America
AudioCodes Enterprise Media Gateways provide the essential interface between VoIP networks and legacy telephony equipment, TDM PBXs and the PSTN. They support a wide variety of digital and analog telephony interfaces (E1/T1, BRI, FXO/FXS) with flexible density options to suit any deployment. AudioCodes underlying voice processing technology ensures exceptionally high levels of voice quality.
The E-SBC family provides Perimeter Defense as a way of protecting companies from malicious VoIP attacks; mediation for allowing the connection of any PBX and/or IP-PBX to any Service Provider; and Service Assurance for service quality and manageability. The native implementation of SBC functions on the AudioCodes Mediant Media Gateways and Multi-Service Business Gateways provides a host of additional capabilities that are not possible with standalone SBC appliances, such as VoIP mediation, PSTN Access, data routing, WAN access, data security, survivability, and third party value-added services applications. This enables enterprises to utilize the advantages of converged networks and eliminate the need for standalone appliances.
AudioCodes provides a family of Survivable Branch Appliances that can fit any Enterprise location size, with all the features required for creating an IP Telephony network based on Microsoft Lync. AudioCodes solutions include rich features such as embedded Enterprise Session Border Control for SIP trunking connectivity, routing and WAN connectivity, full modularity and interface flexibility.
AudioCodes VMAS is a mobile VoIP Solution from AudioCodes comprised of a Client Management System (CMS) and a variety of mobile soft clients for leading mobile operating systems and smartphones. VMAS is currently available for leading Smartphones such as iPhone/iPod touch, Nokia, Samsung, HTC and others.
SmartTAP enables recording of calls for compliance, liability, quality assurance, security and sales verification. The system allows users to select who to record, and when to record. SmartTAP is easily configured to record calls by individual users or by specific device. Using XML, SmartTAP can be easily configured to start and stop recording based on the customer’s specific requirements
CSC provides innovative ways for companies to simplify the complexity of IT delivery while enabling businesses to grow and government agencies to advance their mission.
Address 3170 Fairview Park Drive
Falls Church, Virginia
20105
United States of America
CXtec helps keep your network up and your costs down™. Our industry-leading equal2new® certified pre-owned voice hardware reduces the cost of your technology infrastructure.
Address 5404 South Bay Road
PO Box 4799
Syracuse, New York
13221
United States of America
Asterisk instructor-led courses are available at Digium's corporate headquarters and through our authorized training partners worldwide. Asterisk and Switchvox certification courses are also offered for authorized resellers.
Dimension Data is an ICT services & solutions provider. With technology expertise, global service delivery capability, and entrepreneurial spirit, we accelerate business ambitions of clients.
Address One Penn Plaza
Suite 1600
New York, New York
10119-1600
United States of America
Echopass offers cloud-based contact centers for complex Enterprise requirements of up to 20,000 agents that are flexible, scalable, secure, and with the lowest TCO.
Address 6601 Koll Center Pkwy
Suite 180
Pleasanton, California
94566
United States of America
GENBAND is a global leader of IP infrastructure solutions, enabling enterprise, service and content providers around the world to evolve communications networks through IP innovation.
Address 2801 Network Blvd.
Suite 300
Frisco, Texas
75034
United States of America
The market-leading A2 Communications Application Server is the only application server that has fully integrated multimedia applications for voice, video, conferencing, instant messaging, presence, collaboration and mobility.
GENBAND’s A2 Communications Application Server hosted in your service provider network can offer services to small offices and small to medium businesses alike. Your business customers can outsource their phone system needs to you allowing them to focus on what they do best. Large enterprises with their distributed, global offices and workforce can leverage the A2 as their corporate phone system ensuring a consistent communications experience for every employee regardless of location. GENBAND provides the following applications and services to help you change the way your customers do business.
The GENBAND GENiUS™ platform is the industry’s leading unified IP Switching and networking platform supporting multipurpose IP solutions. GENBAND offers the majority of its product line on this leading software-centric GENiUS platform, including cloud-based and multimedia applications, local and interconnect call control, and session border control.
As a logical extension to business services GENBAND can provide the means to interconnect existing on premise phone systems offering a converged voice & data service from the same provider. A2 is at the heart of the GENBAND solution that provides for the integration of multiple offices whether they be IP, TDM or hybrid into a single business group providing coordinated dialing, forwarding and transferring of calls between locations. Business groups may contain any combination of end-users connected through a SIP PBX Trunk or hosted directly by the A2 without a PBX or IP PBX. These features alone can save your business customers thousands of dollars a year on inter-company communications.
GENBAND A2 Unified Communications integrates real-time communications such as instant messaging, presence, voice/video telephony, conferencing and collaboration with non-real-time communications such as email, calendar, contacts, voicemail, SMS and fax. Instead of having multiple applications for various functions, the GENBAND A2 integrates with your existing Microsoft or Lotus Notes clients providing the end user with the same user experience they already know and love.
The Genesys Social Engagement is designed to help organizations create the integrated and holistic approach they need to turn the social media opportunity into real business benefits. It delivers the capabilities companies need to establish social media as an emerging marketing and customer service touch point, and ensures that they capitalize fully on those efforts to deliver a satisfying customer experience.
Genesys SIP allows you to leverage the leading customer service solution suite on an open-standard IP infrastructure that reduces costs, boosts performance, increases flexibility, and improves management control. This software integrates with any SIP-enabled IP infrastructure and application to provide functionality without proprietary requirements for voice, video, flash and other communication channels.
Genesys intelligent Workload Distribution (iWD) enables enterprise-wide customer service delivery, provides greater business efficiencies, and improves customer service by enabling users to quickly define priorities and service levels in real time — based on the business value of each task. This ensures that the right resources are proactively receiving the most critical tasks at the right time, and that the highest value tasks get completed first.
Genesys Advisor solves this challenge by allowing business and operations managers to see real-time graphical metrics and Key Performance Indicators based on their role. This allows them to quickly identify developing service and performance issues and take corrective action before customers and revenues are affected. With Genesys Advisor, agents can also manage their own performance in real time, correlate performance with supervisors and receive the information they need.
Genesys Interactive Insights is a Web-based query and reporting application that provides a complete business-oriented view. Based on role, it serves the needs of contact center managers, business users, supervisors, and agents. These users can measure past interactions in their own terms and collaborate to improve performance using common reports. Interactive Insights draws on the data stored in Genesys Info Mart, which contains complete customer interaction and contact center agent details across all media types. This contact center reporting tool can also capture data outside the contact center, for visibility into previously “untrackable” business activities and processes.
Prognosis software, by IR, enables you to ensure end-to-end performance for multi-vendor enterprise communications systems from: Avaya, Cisco, Microsoft, and others.
Address 8055 East Tufts Ave
Suite 950
Denver, Colorado
80237
United States of America
Guarantee your success with Prognosis by: minimizing expensive outages, ensuring new technology success, improving end user satisfaction, and optimizing IT operations. Empower your team with: end-to-end multi-UC-vendor support, the deepest UC metrics, forensic replay, real time custom views, automation, rapid extensibility, and multi-vendor visibility to: Avaya, Alcatel, Cisco, Microsoft, and more.
Proactively avoid expensive outages, ensure quality of service, avoid finger pointing, and optimize operations with the world's leading contact center system management software.
UC specific network path insight for voice and video empowers your UC and Network teams and vendors to rapidly identify and resolve issues without delay or finger pointing.
Level 3 Communications is a premier global provider of telecommunication services, delivering data, voice, video and managed solutions leveraging a reliable, secure network. Visit www.level3.com.
Address 1025 Eldorado Blvd.
Broomfield, Colorado
80021
United States of America
Lionbridge GeoFluent unlocks the knowledge of the global enterprise with the industry’s only cloud-based, customized real time translation platform that instantly translates content and communications into multiple languages.
GeoFluent Chat enables instantaneous multilingual communication for online engagement sessions — from pre-sales to customer support. Through easy integration with common chat applications, GeoFluent instantly turns English-speaking agents into “Global Communicators”, allowing organizations to quickly and cost effectively engage and support customers in global markets. Multilingual online chat at your fingertips.
GeoFluent for support forums enables your site visitors to instantly and cost-effectively translate your online content - including eSupport, knowledge bases, support forums, and corporate blogs - into your customer's preferred language. Four different controls allow you to disseminate multilingual news and information around the globe, provide your customers with instant translations for free-form text, and display real-time translations of your web pages to your site visitors.
A global provider of business communications solutions, including virtualized UC and collaboration software applications, IP telephony platforms, mobility applications and managed and network services.
NET develops UX, VX and Tenor Series Gateways. Designed to provide enterprise-class integration, interoperability, and security required for successful adoption and migration to Unified Communications.
Address 6900 Paseo Padre Parkway
Fremont, California
94555
United States of America
NET's Unified Exchange 2000 (UX2000) core features a 24Gbps, non-blocking, IP-core backplane capable of routing more than 35 million packets per second, T1/E1, WAN and LAN ports, Session Border Controller (SBC), media processing through advanced high-density Digital Signal Processors (DSPs), PSTN gateway, and an Application Solutions Module (ASM) for hosting third party applications.
The UX2000 is fully managed using a Web-based management interface with remote management capability. It is an ideal solution for remote sites/branch offices that have minimal IT support. The modular architecture allows deployment flexibility for different size locations and can easily scale up for future expansion. It can be deployed for a variety of applications, for example next-generation VoIP and Unified Communications; SIP Trunking; Multi-service Business Gateway (MSBG).
As a multi-function voice switch, the NET VX SERIES can be deployed in distributed networks to reduce and consolidate PBX infrastructure. The NET VX extends advanced call system features from centralized data centers to remote locations. With its remote survivability features, the NET VX provides continuous, local call service and intelligent trunk routing in the event of network connectivity failures.
Tenor VoIP solutions also eliminate the risk of complex implementation by providing the simplest, most unobtrusive installation of any VoIP product on the market. Tenor sits between the PBX and PSTN, sending whichever types of calls they choose to your IP network. A simplified, intuitive interface makes it easy to select which calls go where – and to modify that selection as confidence in VoIP increases. Little or no re-configuration of existing equipment is required.
Since Tenor Switches work with your existing router and PBX configurations, you don't have to shoulder the risk of a major infrastructure overhaul. And you can continue fine-tuning your calling parameters to maximize your VoIP savings.
NetScout Systems provides Unified Service Delivery Management enabling comprehensive end-to-end network and application assurance by predicting, preempting and accelerating resolution of service delivery problems.
Address 310 Littleton Road
Westford, Massachusetts
01886
United States of America
The nGenius Voice | Video Manager is a self-contained performance management and analysis module enabling IT staff to proactively manage the performance and user experience for a broad range of collaboration-enabling UC services, such as telepresence, video, and voice. The solution delivers granular application-specific metrics for IP-based telepresence, video, and voice session transmission and conversation quality to reveal real-time service performance and the true user experience. As a result, IT organizations can achieve the required actionable visibility into the end-to-end behavior and quality of UC applications and services.
The nGenius® Service Delivery Manager is a real-time service dashboard that provides unified visibility into end-to-end service delivery in context with how services are delivered and consumed to more effectively manage the user experience. Building on the nGenius Service Assurance Solution’s ability to collect, correlate, analyze, and report on mass volumes of packet-flow data, nGenius Service Delivery Manager closes the gap between the network and business services to deliver timely and actionable management insight to effectively assure service levels.
Widely recognized for their sound quality, reliability and comfort, Plantronics offers the industry’s most complete families of corded and wireless products for UC.
Address 345 Encinal Street
Santa Cruz, California
95060
United States of America
Enjoy wireless freedom while seamlessly managing PC, mobile and desk phone calls with a single intelligent headset system with the Savi 700 Series. Or experience a new wireless standard for desk phone communication with the CS500 Series. Both Series feature the lightest (21 grams) DECT™ headset on the market, premium audio and call controls at your finger tips, all with the same reliability for hands-free productivity.
Experience a whole new way to manage PC, mobile and even home phone calls with a Calisto® 800 Series multi-device speakerphone system. These versatile systems provide premium sound and unparalleled audio quality thanks to full duplex wideband audio support and advanced noise cancellation. And with the unique wireless microphone, you can also enjoy remote call control and freedom of movement.
With the Plantronics Blackwire Family, experience remarkable PC audio for voice or multimedia through a wide range of corded USB headsets. The Blackwire family offers solutions that range from good, better and best, and whether portability is a must or all day comfort is at a premium, users can find a headset the suits their needs. Keep an eye out for what’s new in our Blackwire family at Enterprise Connect!
Your mobile office is now unified like never before with the next generation Voyager™ PRO UC system. With revolutionary Smart Sensor technology, you can answer a call by simply putting on your headset, and when you do, it automatically updates your softphone presence so colleagues know your availability – and that’s just the beginning from a proven performer in delivering premium sound quality and comfort.
Designed to solve the communications challenges of businesses migrating to Unified Communications the MDA200 headset communications hub lets you manage PC voice and multi-media, while maintaining connectivity to your desk phone. Work the desk phone. Launch the softphone. Even take calls on the mobile when used with a Plantronics Bluetooth™ USB headset.
Sonus Networks Inc. is a leader in IP networking with proven expertise in delivering secure, reliable and scalable next- generation infrastructure and subscriber solutions.
Address 4 Technology Park Drive
Westford, Massachusetts
1886
United States of America
Our SIP Trunking Solutions deliver robust call control, media transcoding, security/encryption and signaling interworking that integrates seamlessly with your existing network, no matter where you are in the migration stage. With our solutions, enterprises can:
Interwork media codecs and signaling with their SIP trunk solution
Gradually migrate user by user from TDM to SIP with a single, scalable platform
Secure the network border with the NBS5200 or NBS9000
A multivendor systems integrator with Contact Center, UC, Managed Services and Private Cloud specializations, SPS provides value-added solutions and professional services to clients globally. www.spscom.com
Address 300 Littleton Road
Suite 200
Parsippany, New Jersey
07054
United States of America
Products/Services Offered
Network Design
IP Communications Systems and Equipment
IP Communications Software
Communications and Collaboration Application Software
Engage Contact Center Suite provides total recording, quality monitoring, workforce optimization, and industry-leading speech analytics solutions for any size organization. Engage Suite optimizes your operation.
Address 1101 Central Expwy S.
Suite 150
Allen, Texas
75013
United States of America
Speech Analytics available as easy keyword & phrase spotting or with automatic topic analysis, integrated search analytics, advanced reporting, & customizable business insight dashboards
VBrick is the leader in Enterprise IP Video, with over 9,000 corporate, education healthcare and government customers and 60,000 installations worldwide.
Address 12 Beaumont Rd.
Wallingford, Connecticut
06492
United States of America
VBrick's VEMS Mystro is an enterprise media management system that makes video accessible, personal and scalable. VEMS Mystro eliminates multiple barriers to the adoption of enterprise IP video. VEMS is the video portal currently used by corporations, educational institutions, healthcare facilities and government entities around the globe.
The VBrick H.264 Distributed Media Engine (DME) simplifies delivery of high definition video and other rich media content across multi-site enterprises and campus environments. The DME is typically deployed at the
network edge and is a single integrated platform which provides media redistribution, media transformation and video-on-demand content storage. The DME
accepts a H.264 media stream from a central site and redistributes that content to diverse endpoints including PCs/MACs, mobile phones and televisions/
monitors.
VEMS and VEMS Mystro video portals integrate with Microsoft's OCS/Lync to offer a unique video-enabled Unified Communications experience. From Lync, people are able to access both live- and on-demand video – making high-impact information available right on the desktop. Availability
status of content is displayed via Video Buddies™, a unique innovation from
VBrick that associates video content with contacts in Lync.
The VBrick SharePoint Integration Module brings streaming video to every
desktop via a single point of collaboration: Microsoft’s SharePoint Server. Government,
corporate, healthcare and educational institutions have invested in SharePoint as a powerful unified communications tool for their employees and constituents. The VBrick SharePoint Integration Module enables them to publish, search
and view video within their Intranet web sites and with collaboration tools like
wikis, blogs, and web forms that they use at the desktop on a regular basis.
The 9000 Video Encoding Appliance Series delivers an unmatched level of HD video quality and best-in-class encoding density. The 9000 Series offers quadruple the performance of what is currently available, delivering more HD encoding per-square-inch and unmatched price-performance; it simply out performs the competition and literally resets the bar for video encoding.
VOSS provides a world class fulfillment platform for organizations to successfully deliver and manage unified communications and collaboration services in the public and private cloud.
Address Creekview, 2301 N Greenville
Suite 270
Richardson, Texas
75082
United States of America
The VOSS technology enables customers to activate and manage enterprise collaboration services in real time through secure, role based portals.
In this way, VOSS empowers organizations to profit from cloud-based enterprise communications, by simplifying its design, delivery and management.
Voxeo seamlessly supports traditional automated phone customer service, social and mobile interactions including text messaging, instant messaging and mobile web for a Unified Customer Experience.
Address 189 South Orange Avenue
10th Floor
Orlando, Florida
32801
United States of America
West IP Communications, formerly Smoothstone, and a subsidiary of West Corporation, provides on-demand unified communications services, network design, contact center and collaboration tools.
Address 401 S 4th St
200 Smoothstone Center
Louisville, Kentucky
40202
United States of America
An application-aware MPLS network infrastructure delivering intelligent, application-based routing, sophisticated management and control and unprecedented network performance in a single solution.
Cloud-based, on-demand services including full PBX functionality, advanced enterprise and personal call management tools and leading-edge unified communication features.
Provides full transparency and control of call traffic, powerful contact center capabilities, enabling an enterprise to deliver exceptional levels of customer service.
Communication applications that bring together the best-in-class tools for messaging, presence management, web collaboration, audio conferencing, video and desktop integration.
Windstream Corp. (Nasdaq: WIN) is a nationwide, enterprise-focused communications and technology service provider, offering data, voice, network and cloud services.
Address 4001 N. Rodney Parham Rd.
Little Rock, Arkansas
72212
United States of America
Xirrus provides high-performance, array-based wireless solutions that perform under the most demanding conditions while delivering wired-like reliability, superior security and less infrastructure requirements.
Address 2101 Corporate Center Drive
Thousand Oaks, California
91320
United States of America
XO Communications provides advanced IP communications and network services exclusively to businesses, government and services providers nationwide via its own Tier 1 IP network.
Address 13865 Sunrise Valley Drive
Herndon, Virginia
20171
United States of America
Ideal for businesses with multiple locations, Enterprise SIP can you help trim your telecom costs and improve efficiencies by delivering VoIP over your WAN eliminating the need for multiple trunks and phone systems at each location.
XO Enterprise Cloud Communications is an end-to-end, pay-per-seat hosted VoIP solution that provides you the cost savings and productivity benefits of cloud-based IP communications on the trusted, nationwide XO Tier 1 IP Network.
MPLS IP VPN services from XO gives you an intelligent, fully managed Wide Area Network that brings together all types of applications or previously separate voice, video or data networks into one solution that classifies, secures and routes traffic while separating secure data from the public Internet.
With one of the largest Ethernet footprints in the U.S., XO Communications makes it easy and cost-effective to converge your LAN and WAN over a single Ethernet network, transport large volumes of sensitive data between locations, and deliver services such Internet Access, VoIP or other managed applications.
XO provides high speed Internet access services to businesses with dedicated Internet connection to a Tier 1 IP network backbone. XO offers wide breadth and availability of access via fiber, Ethernet and broadband wireless, and scalable bandwidth options from 1.5 Mbps to 40 Gbps.
Since 1994, Zeacom has been developing Contact Center, Business Process Automation and Unified Communications Plug-in solutions. Zeacom serves over 4,000 customers in 30 countries.
Address 18022 Cowan
Suite110
Irvine, California
92614
United States of America
Zeacom Communications Center lets your contact center agents efficiently manage large numbers of inbound inquiries and outbound contacts - by phone, email, fax, chat, SMS or social media.
BPA is designed to automate repetitive, predictable business processes and can improve productivity by offloading routine tasks and making current technology investments work harder and smarter.
Zeacom's plug-ins help ensure that all types of messaging and communications arrive in one inbox. For recipients, it's easier to monitor traffic and respond promptly. For senders, there's no need to try a variety of different channels to make contact.
CrisisConnect provides a fully hosted E911 solution for the enterprise including on-site location audit, ASP hosted database management, E911 database automation technology, VoIPConnect, SoftLoc and on-site notification.
A1 Teletronics is one of the nation's top providers of new and refurbished telecommunications equipment and services. A1 redefines independent distribution within the telecommunications channel.
Address 110 118th Ave North
St. Petersburg, Florida
33716
United States of America
The Actiance platform allows organizations gain visibility into applications in use, apply content policies, and ensure compliance across all communications and collaboration channels.
Address 1301 Shoreway Rd, #275
Belmont, California
94065
United States of America
ActionPacked! Networks is the leader in quality-of-service software for implementing VoIP, Telepresence, Unified Communications, Medianet and other mission-critical services.
Address 155 Kapalulu Place
Suite 222
Honolulu, Hawaii
96819
United States of America
LiveAction software is an all-in-one solution for auditing, creating, and verifying your Cisco QoS policies. It also goes beyond this by integrating QoS, NetFlow, Routing and IP SLA to create a complete QoS management environment for Borderless Networks, Collaboration, and Medianet.
The ADTRAN advantage is driving enterprise productivity through communications; enabling complete endpoint freedom with virtual mobility; and deploying high performance, secure and reliable cloud connectivity.
Address 901 Explorer Blvd
Huntsville, Alabama
35806
United States of America
The NetVanta 7000 series is a complete voice and data networking plaform that greatly simplifies installation, configuration, and network administration.
Pick the lowest cost carrier for each of your office locations and AireSpring will securely mesh them together into a seamless network with a single point of contact, one SLA and a single bill.
The Local and Long Distance connectivity you need at the lowest prices in the industry. All delivered over AireSpring's award winning next generation IP network.
AirWatch is a mobile security, device, application and content management solution designed to simplify the entire mobile device lifecycle in a single, web-based console.
Address 931 Monroe Drive
Suite 102-303
Atlanta, Georgia
30308
United States of America
AirWatch is a mobile security, device, application and content management solution designed to simplify the entire mobile device lifecycle in a single, web-based console.
The 8180 offers loud ringing, voice announcement and event notification. It can play multicast announcements or be configured as an auto-answer and page SIP phone for paging applications.
The 8028 is a SIP-compatible doorphone that provides hands-free intercom capability, entrance security with door unlock control, and superior audio performance. Features include: DSP audio enhancement that provides bi-direction echo control and reliable voice communication even in noisy environments; and single pair wiring to digital door station to make new or retrofit installation easy.
The 8036 is a SIP-based multi-media communication appliance designed for applications where a standard IP Phone is not suitable, such as in outdoor or public access locations. The device is ethernet powered, configurable through a secure web interface, and modular with options for video camera, keypad, graphic LCD, remote door control module, and proximity detection.
The 3226 provides a simple-to-install telephone-integrated entry security intercom solution for business and residential applications. Visitors cause an analog telephone to ring which enables conversation when answered and the capability to allow remote entry using door release features.
The 3400 is an advanced digital communication solution for security, safety, and access control applications. Up to 2,048 intercom stations may be located indoors or outdoors for employee or public use to request assistance, door access, or communicate with security personnel or care-givers. Integrates with existing telephone equipment (through analog CLID trunk ports).
American Express® Business Cards give you access to benefits and can help you save money, gain control over your business expenses and earn valuable rewards.
Address 200 Vesey Street
New York, New York
10285
United States of America
AGT, the leading managed services and UC technology provider for interactive and mobile video conferencing solutions delivers interoperability between smartphones, tablets, laptops, & HD Videoconferencing.
Address 1006 Pathfinder Way
Rockledge, Florida
32955
United States of America
UC Video collaboration solution bringing standards based video conferencing to desktops, and mobile devices through the use of our Mobile Pathway Protocol.
Avencall provide open source unified communication solutions for small, medium and large business. These telecom systems are based on Asterisk and licensed under GPLv3.
Open Minded Telecom Systems for Business
XiVO offers a wide range of telephony and collaboration features like a GUI to manage the appliance, CTI client and server, call center services, statistics and supervision, desktop assistant, voicetomail, faxtomail, unified directory, and so on.
XiVO Open Hardware is a full open unified communications appliance either in software or hardware. The goal of the XiVO IPBX OpenHardware project is to develop open-specs, open-docs appliance from the design of the hardware project to the CAD files and production files underneath the project.
Biamp Systems, a leading provider of innovative, networked media systems, is recognized worldwide for delivering high-quality audio products and exceptional customer service.
Address 9300 SW Gemini Drive
Beaverton, Oregon
97008
United States of America
The Tesira SERVER delivers highly scalable processing that can grow over time with the needs of the end customer — with up to eight DSP-2 cards in a single chassis. Plus two network cards for AVB or CobraNet in any combination. The SERVER is built for maximum flexibility, enabling I/O devices to be located at end points. Any I/O device can harness available processing.
The Tesira SERVER-IO offers the flexibility to have scalable DSP and I/O in the same device, with up to three DSP-2 cards and up to 12 I/O cards, as well as AVB and/or CobraNet®.
The Tesira EX-MOD is a modular expander device designed for use with Tesira SERVER and SERVER-IO devices. The EX-MOD offers remote placement of input and output capabilities. Exact I/O configuration can be customized specifically for the local zone.
The AudiaFLEX Digital Signal Processor provides easy-to-use software and functional algorithms, but with far greater flexibility in the choice of I/O configurations. Inputs and outputs may be specified by pairs, in any combination, up to a total of 24. All possible I/O configurations are available with or without CobraNet,® for multi-device or stand-alone systems. The intuitive software provides audio system design capabilities via PC computer, and allows easy selection, viewing, and calibration of numerous audio components: mixers, combiners, matrixes, equalizers, filters, crossovers, dynamics, routers, delays, remote controls, meters, generators, diagnostics, etc. Once a system design is compiled, it is downloaded into AudiaFLEX, where it can then be controlled via third-party systems such as AMX® and Crestron,® via daVinci™ software, and/or via dedicated Audia remote control panels.
We've won awards again — for our Nexia TC (teleconferencing) and Nexia VC (videoconferencing) digital signal processors. Now both feature built-in Biamp Sona™ AEC — the world's most advanced wideband acoustic echo cancellation. Designed specifically to provide crisp, clear audio in videoconferencing or teleconferencing applications, Nexia VC and Nexia TC deliver true 20Hz to 20kHz bandwidth during multiple participant conversations.
Full lifecycle solutions - New & Certified Refurbished equipment and repair services from today's leading manufacturers. Custom options including Inventory Management, BuyBack & Recycling programs.
Address 9155 Cottonwood Lane N
Maple Grove, Minnesota
55369
United States of America
Calabrio, Inc. develops and markets Calabrio ONE®, a comprehensive suite of contact center management software that's easy to implement, use and maintain.
Address 605 Highway 169 North
Suite 800
Plymouth, Minnesota
55441
United States of America
CallCopy is a leading provider of innovative contact center solutions. Its enterprise-proven cc: Discover suite delivers advanced workforce optimization to organizations across the globe. http://www.callcopy.com.
Address 530 W. Spring Street
Columbus, Ohio
43215
United States of America
Highly scalable call
recording solution that grows and
evolves with your needs. Supports
VoIP, TDM and blended
environments, and assists in the transition from TDM to VoIP.
Streamlined speech analytics solution identifies opportunities to leverage business
intelligence, reduce corporate risk and improve operational efficiencies across the organization.
Chetu is a global provider of high quality and cost-effective Information Technology Services. Chetu offers a wide range of expertise in custom software development.
Address 3350 SW 148th Ave.
Miramar, Florida
33027
United States of America
Clarus Systems (www.clarussystems.com), a global leader in enterprise VoIP management, provides integrated testing, troubleshooting, and monitoring for Unified Communications during deployments, upgrades and ongoing operations.
Address 2200 Bridge Parkway
Suite 101
Redwood City, California
94065
United States of America
Clarus’ award-winning management suite, ClarusIPC Plus®, maximizes Cisco Enterprise Voice, Video/TelePresence and Unified Communication performance and availability through automated testing, performance monitoring, configuration management and business intelligence.
ClearOne is a global solutions company that develops and sells conferencing, multimedia streaming and connectivity systems for unified audio, video, web, and digital signage communication.
Address 5225 Wiley Post Way
Suite 500
Salt Lake City, Utah
84116
United States of America
Total Talk Management is the market's choice for fully integrated and easy to use Telecom Expense Management, Wireless Mobility Management and Call Accounting.
Address 110 Walt Whitman Road
Suite 101
Huntington Station, New York
11746
United States of America
Our comprehensive, integrated telecom invoice management solution, Total Talk Invoice Management centralizes all invoicing and connects with Accounts Payable (AP) and General Ledger (GL) systems, helping you maintain control, accuracy and timeliness of payments. Our Invoice Management software works seamlessly with all of our other Total Talk offerings, including: Wireless Management, Audit and Optimization, Call Accounting, Asset Management, and Procurement.
Total Talk Wireless Management is a comprehensive, integrated wireless expense management software solution. Featuring an intuitive interface that is easy to use, Wireless Management collects usage data from every carrier, every month and merges it into a single, consistent view. Wireless Management works seamlessly with all of our other Total Talk offerings, including: Invoice Management, Audit and Optimization, Call Accounting, Asset Management, and Procurement.
Total Talk Call Accounting software helps keeps tabs on your entire communications infrastructure allowing you to reduce overall costs, gain greater visibility and assure security. Call Accounting works seamlessly with all of our other Total Talk offerings, including: Invoice Management, Wireless Management, Audit and Optimization, Asset Management, and Procurement.
Featuring an intuitive interface that is easy to use, Total Talk Asset Management provides valuable IT asset management information. It keeps tabs on all your IT software and hardware inventory reporting, and your complete inventory of IT assets in real-time. Asset Management works seamlessly with all of our other Total Talk offerings, including: Invoice Management, Wireless Management, Audit and Optimization, Call Accounting and Procurement.
Total Talk Procurement is a comprehensive, integrated provisioning solution. Featuring an intuitive interface that is easy to use, employees can order devices and services that meet their individual needs; with all rules regarding when and how devices or services can be ordered built in. Our IT Procurement solution works seamlessly with all of our other Total Talk offering, including: Invoice Management, Wireless Management, Audit and Optimization, Call Accounting and Asset Management.
ConnectSolutions deploys best-of-breed communication, conferencing, and collaboration applications including Adobe Connect and Microsoft Lync to global organizations on a secure, reliable, and scalable platform.
Address 6425 Christie Avenue, Suite 240
Emeryville, California
94608
United States of America
Adobe® Connect™ is a leading enterprise web conferencing solution for online meetings, eLearning, and webinars. Now there is a faster, easier way to get started. ConnectSolutions’ Managed Private Cloud for Adobe Connect helps organizations deliver the latest tools while easing the burden on IT staff and reducing capital expenses. ConnectSolutions’ private cloud platform delivers the flexibility, reliability, and control of an on-premise Adobe Connect deployment without the expensive investment or technology headache. And, our enterprise services team ensures the highest quality of service and a successful, enterprise-wide adoption.
Microsoft® Lync™ can increase employee productivity and lower communication costs. Now there is a faster, easier way to get started. ConnectSolutions’ Managed Private Cloud for Microsoft Lync helps organizations deliver the latest communication tools while easing the burden on IT staff and reducing capital expenses.
ConnectSolutions’ private cloud platform delivers the flexibility, reliability, and control of an on-premise Lync deployment without the expensive investment or technology headache. And, our enterprise services team ensures the highest quality of service and a successful,
enterprise-wide adoption.
The most efficient, reliable, and secure way run enterprise-class communication and conferencing applications including Adobe Connect and Microsoft Lync at scale.
CounterPath provides innovative desktop and mobile softphone applications, including Fixed Mobile Convergence (FMC) solutions, for service providers, OEMs and enterprise customers.
Address Suite 300, One Bentall Centre
505 Burrard Street, Box 95
Vancouver, British Columbia
V7X 1M3
Canada
Bria 3 is a carrier-grade next generation softphone application that enables you to manage your communications easily and efficiently – all from your computer desktop. Replacing or complementing your hard phone, the Bria softphone allows you to make VoIP and Video calls over IP, see when your contacts are available, send Instant Messages and transfer files with ease and efficiency.
Built on SIP and open standards, Bria is proven interoperable with many of the industry’s standard platforms and devices. It now also includes features specifically designed for business and enterprise users and can be deployed within an enterprise environment either by manual configuration via the softphone Graphical User Interface (GUI) or by using a provisioning server.
The latest softphone technology
Bria 3 is the first CounterPath softphone based on Windows Presentation Foundation (WPF) and .net for Windows, and Cocoa for Mac, the most flexible user interface frameworks currently available. This foundation enables a dynamic interface with new task flows and customization options for an unprecedented user experience.
Bria iPhone Edition is a SIP-based phone for Apple iPhone and iPod touch that uses a Wi-Fi or 3G/4G connection to make and receive calls.
Using the iPhone or iPod's existing contact list, Bria iPhone Edition facilitates easy and effective communication management with an intuitive interface that accommodates multiple calls. Call functionality includes the ability to swap between two calls, merge and split calls and perform attended and unattended transfers.
Bria iPhone Edition includes premium feature add-ons such as Video Calling, Presence and Messaging and a G.729 low bandwidth audio codec. These features can be purchased within the application under the Premium Features Settings tab to enhance your communications experience.
Bria iPhone Edition also incorporates advanced security settings which allow for secure call signaling and audio encryption. It also contains enhanced audio features including G.711, G.722, iLBC, GSM and SILK.
Bria iPhone Edition is a superior iPhone VoIP application for enterprises as it can be used as an extension to your PBX.
Bria iPad Edition is a SIP-based phone specifically designed for the Apple iPad and iPad 2 that uses a Wi-Fi or 3G/4G connection to make and receive calls.
Bria iPad Edition facilitates easy communication with an intuitive interface that includes all of the standard phone features such as call display, call history, voicemail indicator and multiple call support. Multitasking functionality also allows Bria iPad Edition to run in the background while you use your iPad, allowing you to reference other applications while on a call.
Bria iPad Edition also incorporates advanced security settings which allow for secure call signaling and audio encryption. It also contains enhanced audio features including G.711, G.722, iLBC, GSM and SILK.
In addition, Bria iPad Edition includes premium feature add-ons such as Video Calls, Presence and Messaging and a G.729 low bandwidth audio codec. These features can be purchased within the application under the Premium Features - Settings tab to enhance your communications experience.
Bria Android Edition is a highly secure, standards-based mobile VoIP softphone that works over both 3G and Wi-Fi networks.
Using the device’s existing contact list, Bria Android Edition facilitates easy and effective communication management with an intuitive interface. Deskphone-class calling functionality includes the ability to swap between two calls, merge calls and perform attended and unattended transfers.
Bria Android Edition incorporates advanced security settings which allow for secure call signaling. It also contains enhanced audio features including G.711, G.722, GSM, iLBC and SILK.
Premium feature add-ons for Bria Android Edition include a G.729 low bandwidth audio codec and a Presence and Messaging add-on. These features can be purchased within the application under the Premium Features tab.
Bria Android Edition works seamlessly with other CounterPath desktop and convergence solutions, as well as with enterprise and carrier infrastructure equipment from major vendors such as Alcatel-Lucent, Ericsson, BroadSoft, Metaswitch, Avaya, Cisco and NEC. Bria Android Edition also supports Asterisk-based telephony systems.
Computer Telephony Distributing (CTD) is a value-added distributor of telecommunications products. Our team supplies resellers with full service sales/technical support, product warehousing/fulfillment, and professional services.
Address 1200 Woodruff Road
Suite F9
Greenville, South Carolina
29607
United States of America
The MX250 IP PBX is a feature-rich enterprise-class business IP telephony system that supports high quality VoIP and Unified Communications services for up to 250 users on a single appliance and can be seamlessly expanded through an MXgroup network to support up to 10,000 users and 128 offices across an enterprise-wide Unified Communications system.
EasyRun designs and sells award winning EPIC multimedia contact center solutions. In contrast to call centers, contact centers represent essential robust multimedia contact points between companies and their customers
SURF Communication Solutions (SURF) is an industry leader in high-capacity multimedia processing solutions. Since 1996, SURF has designed, developed, and marketed high-density, multimedia DSP resource processing boards for telecommunication infrastructure and CTI applications.
Since 1989, VXi Corporation's best-in-class headset solutions have been helping customers communicate clearly, consistently and naturally. Designed for all-day comfort in the workplace, VXi headsets meet the highest global standards for reliability, durability and overall product quality. As a result, VXi is known around the world for delivering value, excellence and innovation to contact centers, offices and mobile professionals
OneAccess Networks is a global supplier of multi-service routers and carrier Ethernet access devices enabling service providers to deliver high performance, managed converged services to the small-medium business and enterprise.
CTI Group has become a valued and trusted provider in the recording of voice interactions. Now, with the SmartInteraction Suite, we deliver the means for carriers, service providers, and hosted or enterprise contact centers to make those recordings actionable.
Proteus Product Suite is a market leading suite of call accounting, or call logging, software applications. It is designed to provide companies with detailed insight into their voice systems.
CTI Group has a long history of providing eBilling and analytics solutions to converged, fixed and mobile operators. Our solutions equip telecom and communication systems organizations with in-depth billing analysis suitable for a wide range of clients, from Multinational Corporate Customers (MNC) down to residential single user customers.
CyberData is a leading OEM design and manufacturing firm specializing in innovative SIP-enabled IP Paging Devices, IP Intercoms and IP signaling endpoints.
Address 3 Justin Ct
Monterey, California
93940
United States of America
This Power over Ethernet (PoE 802.3af) VoIP mass notification device has network-controlled speaker volume, simultaneous SIP and priority-based multicast streaming, and integrates with both the CyberData Wall Mount and the CyberData Wall Mount Clock Kit.
The new CyberData V2 SIP-enabled VoIP Paging Amplifier provides an easy method for implementing an IP-based overhead paging system for both new and legacy installations.
The CyberData SIP-enabled IP Outdoor Intercom is a Power over Ethernet (PoE 802.3af) and VoIP (Voice over IP) two-way communication and door entry device. The intercom easily connects into existing local area networks with a single cable connection and is compatible with most SIP-based IP PBX servers that comply with RFC 3261. The intercom is compatible with most SIP-based IP PBX servers that comply with the SIP RFC.
The SIP-enabled IP Intercom with Keypad is a Power over Ethernet (PoE 802.3af) and VoIP two-way communication and door entry device. Equipped with a 12-key keypad, the Intercom also has programmable speed dial and secure doorlock access through the keypad for up to 20 pre-programmed users.
The CyberData V3 VoIP Paging Server enables users through a single SIP phone extension, to access multiple zones for paging in a VoIP network. A second SIP endpoint can be configured as a night ringer playing a user-uploadable audio file.
Damaka is an innovator of Mobile UCC. Damaka’s enterprise offerings include secure, real-time video and collaboration solutions on all major smartphones and tablets.
Address 2460 N Central Expy
Richardson, Texas
75080
United States of America
Data Hardware Depot is a premier provider of New, Used, and Refurbished Networking Hardware. We offer Purchase, Trade, Consignment, and Credit solutions for decommissioned hardware.
Address 715 East Montecito St
Santa Barbara, CA, California
93103
United States of America
Empirix empowers organizations to master the complexity of testing, monitoring, and analyzing the communication experience in order to delight customers and improve business performance.
Address 20 Crosby Drive
Bedford, Massachusetts
01730
United States of America
Looking for an alternative to Cisco Attendant Console? The Fidelus Console Operator is a Unified Communications (UC) application that works in conjunction with your IP phone. This application allows an operator to efficiently answer and handle multiple incoming and outgoing calls with ease. The user friendly interface of the Fidelus Console Operator includes innovative features such as presence indicators which allow an operator to view the activity state of other users within your system. Designed as an replacement to the end of life Cisco Attendant Console, the Fidelus Console Operator is the budget friendly choice for your organization.
With the Remote Phone Control application, IT administrators can remotely control any Cisco IP phone in your organization without requiring physical access to the device. This means improved end-user satisfaction, reduced operational costs, and improved work-flow efficiency for key IT personnel.
Provisioning Manager Express simplifies the task of adding user configurations into one simple web-based interface. Together with our Remote Phone Control application, IT administrators can efficiently utilize their time when provisioning new users into the system. By error checking quickly, easily, and without the pain of manually verifying each user during setup, Provisioning Manager effectively reduces the chance for error when adding new users into your system.
Our Unified Communications Managed Services team specializes in Voice and Unified Communications (UC) managed service solutions. The Managed Services team is a seamless extension of your technology team, and together, we provide a suite of services that offer practical support for today’s Advanced Cisco Unified Communications environments.
Our Managed Services offering is delivered by an experienced U.S. based team of Cisco Engineers operating on 24x7x365 schedule. We leverage robust tools for monitoring, management, and reporting to comprehensively manage or co-manage your UC solution
At Fidelus, we partner with you throughout the Unified Communications & Collaboration lifecycle, from start to finish. Our UCC solutions streamline business communications and improve employee satisfaction all while increasing productivity and reducing costs. We partner with industry leading firms including Cisco, Microsoft, ShoreTel, and RIM to deliver world-class solutions. Remember, one size does not fit all.
Fonolo’s cloud-based call center solutions provide companies with visual dialing and virtual queuing services, improving customer satisfaction and lowering call center costs.
Address 688 Richmond Street West
Suite 204
Toronto, Ontario
M6J1C5
Canada
Fonolo enables your customers to navigate your phone menu visually. Through our patent-pending process of Deep Dialing, they will be able to click and connect to any point in the phone system that you define.
Our approach is a radical departure from anything you've ever seen before:
Doesn't require any changes to your existing phone system.
Delivers bottom-line results to your business in the form of cost reductions and gains in customer loyalty.
Creates an improved experience and high level of satisfaction for customers via a browser or smartphone.
Glowpoint provides cloud managed video services that make delivery of consistently high-quality video conferencing and telepresence service as simple as the Internet.
Address 430 Mountain Avenue
Suite 301
Murray Hill, New Jersey
07974
United States of America
Gold Systems is a leader in self-service customer communications using Interactive Voice Response (IVR) solutions and Professional Services for migration to Microsoft Lync.
Address 4840 Pearl East Circle
Suite 106
Boulder, Colorado
80301
United States of America
Vonetix™, built by Gold Systems, provides a single infrastructure to design, develop and deploy unified communications applications and to integrate them with an enterprise's existing customer and employee communication systems.
Celebrating its 10th Anniversary, Grandstream Networks is an award-winning designer and leading manufacturer of IP Voice/Video telephony and IP video surveillance solutions.
Address 1297 Beacon Street
2nd floor
Brookline, Massachusetts
02446
United States of America
The GXV3140 combines best-in-class technology to enable free video and voice calling worldwide with just one simple step: plug-in. The Skype-certified GXV3140 allows you to keep in touch with friends and family around the world as well as information that impacts your daily life without interruption, any time of day.
GXV3651_FHD IP Video Surveillance Camera provides exceptional low light sensitivity, day/night high definition (1080p) video, and 2-way audio calling for superior image resolution and quality.
GXP2100 is a next generation enterprise grade IP phone that features 4 lines, a 180×90 backlit graphical LCD, 3 XML programmable context-sensitive soft keys, 7 XML programmable BLF extension keys, dual network ports with integrated PoE, and 5-way conference. Delivering superior HD audio quality, rich and leading edge telephony features, personalized information and customizable application service. The GXP2100 supports automated provisioning for easy deployment, advanced security protection for privacy, and broad interoperability with most 3rd party SIP devices and leading SIP/NGN/IMS platforms.
GXP2124 phone offers wideband HD voice, advanced XML customization, 24+ programmable keys, Electronic Hook Switch and various business productivity enhancements for enterprise market
The GXV3662_HD is a next generation Vandal Dome High Definition IP camera of power and innovation. The innovative AE (Auto Exposure) & AWB (Auto White Balance) algorithms power the advanced ISP (Image Sensor Processor), ensure high-fidelity video qualities and match Digital Still Camera color grade in wide range of light environments. It features cutting edge H.264 real-time video compression (720p resolution) with excellent image clarity at low-to-modest bandwidth, industry leading SIP/VoIP for full duplex 2-way audio and video streaming to mobile phones and video phones, integrated PoE, embedded analytics, large pre-/post-event recording buffer, and advanced security protection.
Griffin designs, manufactures and delivers useful and fun solutions for digital entertainment and personal computing to people in the Americas, Europe, and Asia.
Address 2030 Lindell Ave.
Nashville, Tennessee
37203
United States of America
The MultiDock will sync and charge multiple iOS products including iPad, iPhone, and iPod. Daisy chain up to three units together that will sync through iTunes up to 30 devices at a time.
Intelligent call-back service eliminates the frustration of automated menus, entering account data, and waiting on hold. Offered via Web, Smartphone app, or as a cloud-based Q-Free Service.
Ties to social networking sites allow for public feedback, direct feedback to the enterprise, and contextual analysis of specific interactions for actionable follow up.
Imagination’s multimedia and communication technologies are licensed by world-leading semiconductor companies and used in iconic products. It delivers a full-range of voice/ video communication technologies.
Address Imagination House
Home Park Estate
Kings LangleyWD48LZ
United Kingdom
Advanced analytics to keep your small and large call centers running at a high level of performance for a fraction of the price of alternative solutions
The SIParator is Ingate's Enterprise Session Border Controller. The SIParator enables the firm to implement SIP and SIP trunking quickly and easily with our startup tool, and to also implement security policies, routing features, quality of service tagging, remote worker support and even encryption on one edge device. The SIParator is available in six models, each with different capacity limits and price points. The Ingate SIParator also provides detailed diagnostic tools that allow wire shark traces and also can deliver quality statistics to monitor performace.
The Ingate Firewall combines the world-class features of the Ingate SIParator with an enterprise firewall, to provide an all-in-one device. The Ingate Firewall is suitable for any enterprise that conteplates replaicing its firewall or where no firewall is currenlty installed. The Ingate Firewall is delivered on the same hardware platforms as the SIParator and the functionality may be chosen by the user during product setup.
Ingate's software-only E-SBC boasts the same functionality as the Ingate SIParator but is delivered to our customers as software rather than on a hardware platform. The software-only E-SBC is targeted at vendors whose products are built on a virtualized environment allowing them to add the E-SBC functionality as a separate item which runs on the same hardware. The software-only E-SBC may also be installed on a standalone server which may be consistent with other hardware in the network.
Innovation Showcase features four promising young companies with innovative ideas and services to improve enterprise communications and collaboration. Hookflash, nuvixia, Vidtel, Wrike present on the keynote stage showing off their innovative companies and services
ION Networks enables service providers, manufacturers, government and military agencies, and corporations to remotely manage, monitor, and secure voice and data networks.
Address 120 Corporate Blvd.
South Plainfield, New Jersey
7080
United States of America
The ION SA5600 Secure Appliance provides easy, scalable in-band and out-of-band remote administrative access along with superior security and audit capabilities. The SA5600 meets the needs of both service providers and enterprise companies through cost-effective, remote access, monitoring, and management solution.
The ION SA603/607 Service Access Point introduces a new approach to remote device management. With the launch of the ION SA603/607 and its integrated software licensing module, you can turn on features as needed. From basic console access to a sophisticated SSL VPN solution and new cross-networking NATing, the SA603 offers the right-form functionality and price for your unique application.
Netgard™ MFD is a drop-in, inline, multi-factor, user authentication solution for networked, special purpose devices such as multi-function printer/scanner/copiers.
is-phone Mobile Android Edition enables a smooth extension of your telephony desktop feature with the benefit of cost cutting and mobility. A fully function UC-client VoIP application including voice and video on your Android smartphone and tablet.
is-phone Mobile iPhone Edition enables a smooth extension of your telephony desktop feature with the benefit of cost cutting and mobility. A fully function UC-client VoIP application including voice and video on your iPhone, iPad and IPod touch.
is-phone Desktop Communicator Edition is a white-label OEM softphone integrated into Microsoft Unified Communications platform (Exchange, Outlook, Live Messenger), enables voice as well as video calls or conferences with any SIP based PBX or SIP carrier and is easy to install and operate.
is-phone portable enables you one application running on multiple platforms. In fact you are using one single UC-client regardless if it is for Windows, Linux or Mac. The product enables audio/video calls and chat, running without installation (.exe file) ore directly out of a USB stick.
is-phone for Lotus is a Unified Communications (UC) software plug-in which seamlessly integrates in IBM Lotus collaboration suite. It delivers rich UC experience to large organizations, providing enterprise telephony capabilities, presence synchronization with Sametime and instant audio/video conferencing in high definition (HD) without needing any media server or by connecting to the legacy company/service provider’s MCU server.
LoadMaster 2200 is an affordable, yet feature rich server load balancer with integrated SSL acceleration and Layer 7 content switching; perfect for creating highly available server clusters at a ground-breaking price. The LoadMaster 2200 has four GbE Ports, 950Mbps throughput and delivers up to 200 SSL TPS.
LoadMaster 2600 is an advanced, multi-port application delivery controller with Layer 7 content switching, and integrated ASIC-based SSL acceleration with up to 2000 SSL TPS. The LoadMaster intelligently and efficiently distributes user traffic, and offloads and accelerates Layer 7 applications such as SSL security and content, to optimize web and application servers, ensuring users get the best experience possible.
The LoadMaster 3600 is an advanced application delivery controller with Layer 7 content switching and integrated ASIC-based SSL acceleration. The LoadMaster intelligently and efficiently distributes user traffic, and offloads and accelerates Layer 7 applications such as SSL security and content, to optimize web and application servers, ensuring users get the best experience possible. The LoadMaster 3600 gives IT administrators greater control, and enables them to easily adapt to network changes by providing a resource optimization layer in front of applications and servers. The LoadMaster 3600 has eight 10/100/1000 Ports, 3.4Gbps throughput, and delivers up to 5,000 SSL TPS.
The 'virtual appliance' (software) version of the award-winning LoadMaster family of advanced server load balancing and application delivery optimization appliances.
Virtual LoadMaster installs and runs as a hardened, 'Guest' operating OS/Application on a dedicated virtual machine. It provides the same features of the LoadMaster appliance including L4 load balancing, L7 content switching, SSL Offload, Server and Application Health Checking, IP and L7 Persistence, Caching, Compression, IPS and much more. It also supports stateful Active/Hot-standby configuration between two VLMs for redundancy and high-availability. All controlled by the same intuitive, easy-to-use Web User Interface as the hardware-appliance version of the LoadMaster.
M5 Networks provides phone systems and applications with an experience that businesses love. Over 2000 companies nation-wide use M5 to connect to their customers.
Address 245 W. 17th St.
9th Floor
New York, New York
10011
United States of America
ETERNITY NE is a small yet powerful IP-PBX for small businesses with up to 32 users. Based on modular architecture and state-of-the-art design, ETERNITY NE provides connectivity to CO (FXO), GSM/3G, VoIP networks and user terminals such as Analog, Digital, IP and Mobile extensions from a single platform.
Matrix COSEC is biometric fingerprint and RFID card based Time-Attendance and Access Control system, designed to provide comprehensive solution for small, medium and large enterprises. It comes with advanced software modules like Time Attendance, Leave Management, Employee Portal and Visitor Management to manage all business needs within a single solution.
Matrix offers fixed and scalable GSM gateways. Scaling from single to 40 GSM channels the gateways connect to IP, PSTN, ISDN BRI and T1/E1/PRI networks. The gateways are ideal for enterprises, banks, financial institutions, call centre and any location requiring a fixed-line replacement.
ETENRITY GE is for SME customers having up to 240 users. It is offered in three configurations – 3, 6 and 12 Universal Slots. All the cards including CPU and Power Supply are interchangeable. With varied interface options and built-in gateway functionality; it can be used as a gateway to the existing PBX to avail the benefits offered by different networks.
Metropolis Technologies, Inc. is a progressive telemanagement solution provider that has developed and produced cutting-edge software applications for all types of businesses since 1993.
Address 6278 North Federal Way
413
Ft. Lauderdale, Florida
33308
United States of America
Reduce costs, increase productivity, and reduce liability! OfficeWatch Telemanagement provides visibility for businesses to easily track employee call productivity and prevent against unauthorized phone usage. For busy users, OfficeWatch includes an automatic report scheduler which configures an unlimited number of reports to be emailed, printed or archived on an hourly, daily, weekly, or monthly basis. It also offers 911 alerts to quickly notify you of emergency calls anywhere in the company.
Generate revenue and decrease costs! ProfitWatch is an extremely user-friendly call accounting application designed to meet the needs of the hospitality client. With multi-site capabilities and real-time billing, ProfitWatch enables hotels to generate additional revenue while reducing expenses through flexible guest rate billing, increased staff productivity and eliminated phone abuse. It also offers 911 alerts to quickly notify you of emergency calls anywhere on the property.
Real-time Call Management for Call Centers! AgentWatch empowers every supervisor to direct their workforce to produce valuable results such as reducing abandoned calls, increasing agent performance and monitoring unlimited hunt groups. AgentWatch is web-based and provides customizable dashboards for supervisors and individual agents and offers customizable alarms to management if key performance indicators exceed user-defined thresholds.
Microsemi’s PowerDsine® midspans enable Ethernet switches to deliver up to 72 watts of reliable power over standard cable infrastructures. PowerDsine technology drives all PoE standards.
Address One Enterprise
Aliso Viejo, California
92656
United States of America
Minuteman Power Technology products by Para Systems are designed to protect mission-critical systems such as telephone/VoIPsystems, data centers, and security systems.
Address 1455 LeMay Drive
Carrolton, Texas
75007
United States of America
Products/Services Offered
Video Systems and Services
IP Communications Systems and Equipment
Communications and Collaboration Application Software
Moya Group provides outsourced communications infrastructure management, professional services, and procurement services to medium and large enterprises.
Address 320 W. Kennedy Blvd.
Suite 650
Tampa, Florida
33606
United States of America
No Jitter provides daily commentary and analysis of the enterprise IP-telephony, unified communications and converged networking world. No Jitter strives to be the leading online community where this industry can exchange, debate and incubate ideas and best practices on a daily basis. No Jitter is produced by the same people who produce the Enterprise Connect events, the largest conference/exhibition events in the US devoted exclusively to enterprise communications. No Jitter has unique access, insights, vigilance, energy and reputation which allows it to generate vibrant, unique content.
Cloud and MSP remote maintenance tools and secure reliable, failsafe, comprehensive, flexible and highly scalable integrated alarm monitoring solutions for all voice and data equipment.
Address 13010 Morris Road
Building 1 6th Floor
Alpharetta, Georgia
30004
United States of America
Phybridge enables businesses to transform their existing, proven reliable, voice infrastructure into an IP path with power ideal for IP Telephony deployment.
Address 3495 Laird Road
Unit 12
Mississauga, Ontario
L5L5S5
Canada
The UniPhyer is the only local area network switch in the world to deliver Ethernet and Power over Ethernet (PoE) over a single pair with reach of 1,200 feett. One network, two paths, no compromise.
Presence Technology is a worldwide leading provider of Multi Channel Contact Center solutions deployable on-premise, hosted or SaaS, making it a flexible option for organizations.
Address 1200 Ashwood Parkway
Suite 410
Atlanta, Georgia
30338
United States of America
ProtonMedia is the developer of ProtoSphere, the market-leading immersive, social, learning & collaboration enterprise environment available in the SaaS cloud.
Address 1690 Sumneytown Pike
Suite 370
Lansdale, Pennsylvania
19446
United States of America
ProtoSphere is an innovative approach in immersive, social, learning and collaboration for global, multi-national enterprise organizations in life sciences, health care, insurance, consumer products, high-tech, energy/manufacturing, and other vertical markets.
Qypsys is a Motorola solution provider. We design and install Passive Optical Lan (POL) infrastructures.
POL is a cost effective infrastructure alternative to traditional copper.
Address 2701 N Rocky Point Drive, Suite 180
Suite 180
Tampa, Florida
33607
United States of America
RedSky is the leading provider of E911 solutions to the enterprise market with more customers, more technology, and more experience than any other provider.
Address 925 W. Chicago Ave.
Suite 300
Chicago, Illinois
60642
United States of America
RedSky's E911 Manager Version 6 is an automated software application that integrates with the enterprise communications system to capture, manage, and deliver real-time location information for all voice clients on the network.
Revolabs Inc. is the premier provider of wireless audio solutions for unified communications, enterprise collaboration, and professional audio applications across a wide range of markets.
Address 144 North Road
Suite 3250
Sudbury, Massachusetts
01776
United States of America
The CT8010S, small and unique stylish design combined with a full business MMI in a nice colour display makes the CT8010S handset an ideal match for professional environments. Seamless integration with PBX and support impressive features such as firmware update over the air interface, personal phone book, call log, call filter and handsfree just to mention a few. Seamless handover and clear voice quality is a synonym with DECT technology.
The CT8030S, high-end handset with a compelling feature set and a nice large TFT display. With the additional support of a bluethooth module the handset supports both wireless and wired headsets. With a built-in vibrator and messaging service this handset is a clear choice for professional environments.
The RTX8050, high-end IP54 business phone with inductive charging in a ruggedized design. Message Waiting Indication LED and VIP Call LED. The RTX8050 have a clear and high volume speakerphone making it perfect for noisy environments. The clear and crispy display 128x160 pixels with a full business MMI makes it a good choice for both medical and storage room environments. If you are looking for a 24/7 usage the desktop charger supports a spare battery.
RTX8630, the IP DECT-SME VoIP is a complete turnkey solution offering a scalability not seen before in this segment. This allows the system to grow from 1 to 40 bases and up to 200 users. Furthermore, RTX also provides two different high quality colour screen CAT-iq handsets supporting the wideband audio functionality in the base station. The IP DECT-SME VoIP supports DECT standards in all major regions in the world. Seamless handover and repeater support are two major advantages besides the superior scalability and audio quality. Therefore, the customer can focus on its core business while RTX Products Hong Kong Ltd. delivers a complete IP DECT solution, comprising state-of-the-art hardware and software.
RTX4088, the popular SKYPE(TM) user interface and the attractive colour display give you tomorrow's telephone today and for the future, supporting HD audio and Instant messaging. The RTX4088 is an expandable phone system with multi line functionality for up to 4 handsets (2 SKYPE accounts), and can handle up to 3 parallel calls (2 SKYPE and 1 fixed landline call).
Sagemcom is a global leading vendor of IP fax server solutions supporting the standardized T.38 Fax over IP protocol via its patented XMediusFAX software.
Address 5252 de Maisonneuve Blvd. West
Suite 400
Montreal, Quebec
H4A 355
Canada
XMediusFAX is a fast, secure and robust IP fax server solution that has proven its market leadership in boardless (software-only) T.38 Fax over IP. For five consecutive years, it has ranked #1 in the global IP fax market.
Sencomm is an established woman-owned business and a Premium Plantronics Distributor with over 20 years of experience in unified communications, headsets and phones.
Address 1611 Allison Woods Lane
Tampa, Florida
33619
United States of America
The Savi® 740 is changing the way productivity-focused office professionals communicate. With three-way connectivity, easily manage and switch between PC, desk phone, and now mobile calls from a single wireless headset. Savi 740 also has an additional accessory charging base available in Single or Five. Allows for multiple users on one charging base.
First we made it lighter. At only 21 grams, the CS540 features the lightest DECT™ headset on the market. That means all-day comfort for all-star performance.
Then we made it better. Increased range for maximum mobility, one-touch controls, energy efficient power management, simple plug-and-talk installation — the CS540 does it all.
This revolutionary conferencing unit is the perfect solution when
working in conference rooms without installed audio equipment or in places where no audio equipment is available.?This wireless audio solution is specifically created for use in medium to large conference rooms and offers users many ?features such as acoustic noise cancellation and noise reduction technology.?
Mobility solution makes it easy for your workforce to communicate on the devices of their choice. From any location (office, home, hotspots), and on any network (voice over Wi-Fi , voice over 3G/4G, or cellular), they can access a full suite of mobile unified communications tools.
Businesses are deploying ShoreTel’s mobile workforce solution to address the key challenges associated with: BYOD (bring-your-own-device) demands from employees, soaring international roaming costs, poor in-building coverage, and integration into corporate PBX and Unified Communications systems.
DW Office and DW Pro1/Pro2 professional wireless headsets are the ultimate DECT communication tools. With the focus on ergonomic perfection in wearing style and the well-being of users,
DW Series headsets have been specially designed to meet the needs of all-day users and experienced professionals working in noisy environments, where the productivity benefits of switching from wired to wireless can really be appreciated.
VoIP, UC and network monitoring tools that support a wide range of technologies and platforms, so service providers and enterprises can proactively manage business services.
Address 6499 Powerline Road, Ste. 108
Fort Lauderdale, Florida
33309
United States of America
The SMART Board® 8055i is a collaboration display for small and medium groups. It combines a professional LCD panels, SMART’s DViT technology and SMART Meeting Pro software to offer business users an intuitive and engaging collaboration experience. It features an elegant design with superior image quality and precise and intuitive touch and write capabilities. The 8055i is available as appliance based systems for walk up and use, or for use with a meeting room PC and/or a guest laptop. It will also keep the display on while the user nearby or it turns the display off when not in use to save energy and reduce the customer’s carbon footprint.
Experience natural interaction with digital content using the SMART Board® 885ix, our first multi-touch collaboration system that enables two people to write, erase and manipulate objects simultaneously. Write with a pen or your finger. Erase with your fist. Use the touch screen to open documents, launch applications and navigate the Internet. Manipulate objects with common touch gestures like zoom, rotate, pan, flick and toss.
Experience stunning images and natural interaction with digital content using the 8070i, our most sophisticated multitouch, multiuser collaboration system. Designed for high-end workspaces, the 8070i features a 70” HD LCD display that is fully integrated with DViT (Digital Vision Touch) technology. The 8070i supports common touch gestures like zoom, rotate, pan, flick and toss, and two people can write, erase and manipulate objects simultaneously.
Enhance teamwork and boost productivity with SMART Meeting Pro 3.0™ software, our interactive whiteboard application that enables you to digitally capture and share ideas, analyze data, brainstorm, solve problems, and document and distribute the results of your collaborative sessions. No matter what your business does, SMART Meeting Pro 3.0 can provide a dynamic and engaging way to keep your meetings and collaboration sessions on track.
Create engaging, collaborative work sessions with local or remote colleagues by sharing screens and interacting with each other’s documents – regardless of location. SMART Bridgit 4.5® conferencing software is a cost-effective solution that lets you connect SMART Board interactive whiteboards or displays to each other or to remote computers, whether they’re in the same room or around the world.
Team Space is a virtual work environment enabling teams to solve problems more quickly, efficiently, and cost effectively. By integrating people, applications, processes, and communications within a unique spatial user interface, Team Space provides a socially-aware work experience that improves team productivity and enables both ad hoc and scheduled interactions that occur naturally and are at the heart of team problem solving.
Sonexis ConferenceManager is an in-house audio conferencing bridge that eliminates the costly pay-as-you-go fees of subscription-based services, while setting new standards for ease of use and administration, flexibility, and control. Designed to work with any existing voice or data network—and available with a fully integrated Web conferencing option—ConferenceManager has been deployed by hundreds of leading organizations with minimal cost or effort.
See how exciting and powerful voice and video can be in your organization. StarLeaf delivers a new single communications environment for the enterprise.
Address 333 W. El Camino Real
Suite 250
Sunnyvale, California
94087
United States of America
SURF Communication Solutions (SURF) is an industry leader in high-capacity processing solutions for real-time multimedia communication systems and applications.
SURF’s Orion-MCU™ is an open, standard based, unmatched cost, HD voice and video conferencing bridge (MCU) that provides real-time, low latency, ubiquitous conferencing capabilities between different devices with different multimedia voice and video resolutions, in an unmatched price performance for SMB’s/SME’s.
SURF’s Orion-MCU™ Express is an open, standard based, unmatched cost, HD voice and video conferencing bridge (MCU) that provides real-time, low latency, ubiquitous conferencing capabilities between different devices with different multimedia voice and video resolutions, packaged for OEM distribution as an MCU on-board solution for integrating into any system.
The SURFExpress/PCIe™ is a RoHS-compliant single-lane, half-length, full height PCI Express form-factor DSP farm with multimedia processing capabilities
Telchemy, the leading provider of VoIP, IP Video Conferencing performance monitoring management ; supplying active test and passive monitoring in both embedded software and applications.
Address 2905 Premiere Parkway
Suite 280
Duluth, Georgia
30097
United States of America
a scalable, high performance application that provides a global view of quality and performance for every call in an Enterprise or service provider unified communications network. SQmediator is the first performance management application to support the new RFC 6035 collector function that allows IP phones and gateways to report end-to-end QoE through SIP. http://www.telchemy.com/sqmediator.php
DVQattest® is a distributed software application designed to test and troubleshoot the performance of IP and MPLS networks, network services and applications, and IP multimedia services including VoIP and videoconferencing in enterprise and mobile data networks. http://www.telchemy.com/dvqattest.php
Telecom+UC Training is a spin off from BCR Training and delivers independent, expert-led training; programs are developed, conducted by experts training at Enterprise Connect
Address 100 Egbertson Road, Suite 3
Campbell Hall, New York
10916
United States of America
This course provides hands-on fundamentals of T1, T# and SONET, the basis for all of today's technologies. You will learn:
. Master the fundamentals of T1, T3 and SONET
.Build and operate a full end-to-end T1 facility at each workstation
.Evaluate T1 voice and data interface options, applications and performance criteria
.Monitor framing and signaling formats, verify T1 signaling
.Discuss the technical, financial and operational differences between implementation of .Fractional T1, T3 and other WAN and access technologies
.Master the five main T1/T3 activities – installation, activation, acceptance testing, troubleshooting and network synchronization
.Identify and resolve system failures on a fully operational T1 network
.Develop troubleshooting skills in 3 main problem areas - Span, demarcation and customer premises equipment
.Isolate problems methodically and eliminate “finger pointing”
.Understand the meaning of various alarms and what action to take to resolve problems
Convergence has become the inevitable direction in enterprise networks, and IT departments must develop personnel with a broad range of expertise to work in this new environment. Building IP-based networks to support voice applications requires a full understanding of the technologies, terminology, and network configurations used for data networking and the particular challenges presented by voice. VoIP is the future of voice communications, but that technology can be used in a variety of applications including IP PBX systems, ACD configurations, MPLS networks and SIP Trunking services. This program is designed to provide that essential foundation for working with VoIP solutions and to bridge the gap between voice and data communications.
Wireless expenditures now account for over 30% of a Telecom Bill. Learning how to control your telecom and network costs isn’t a luxury, it’s a necessity. You need to understand where the leverage points are, and to become familiar with best practices for cost containment and control. This course begins with the fundamentals—the hows and whys of telecom cost audits, and moves into analysis and explanation of the Telecom Expense Management (TEM) tools and practices that will help you better manage your network, your budget and your career.
Individuals new to the telecommunications industry, new to a position, or in non-technical positions who wish to develop a basic understanding of the “how and why” of voice and data communications systems, networks and terminology; those who need to understand current networking alternatives and the impact of emerging technologies on business decisions and opportunities. While an introductory course, this seminar discusses many technical concepts involved in both data and voice networking.
This workshop will be invaluable if you are trying to identify or choose the best UC applications for your enterprise. If you have already chosen the applications, then the workshop will provide critical details on the products, the vendors, and the implementation steps. Solutions included in the workshop include mobility, presence, collaboration, customer access, communication-enabled business processes, and comm-enabled portals.
Reaching 37,000 IT professionals, Telecom Reseller is the voice of Unified Communications for enterprise and SMBs. Available monthly in print, continuously updated online at www.telecomreseller.com
Address 17413 SE 28th Street
Vancouver, Washington
98683
United States of America
Since 1986, TeleMate.Net Software has been a global leader in providing scalable network monitoring, call reporting, web filtering and security solutions.
Address 5555 Triangle Pkwy NW
Suite 150
Norcross, Georgia
30092
United States of America
TeleMate Unified Call Management provides immediate visibility into converged networks to transform cumbersome diagnostic information into easily interpretable data. In turn, enterprises provide a greater quality-of-service (QoS) and have the business insight needed to make critical decisions.
Unauthorized and undesirable Internet traffic degrades network performance, exposes it to security threats, undermines employee productivity, and leaves schools, governments and organizations vulnerable to serious legal liabilities. NetSpective Internet content filtering solutions secure your network and maximize its capacity by eliminating objectionable traffic without interfering with legitimate Internet access.
Simple, real-time reporting is a requirement for network administrators managing the complexities of distributed and mobile computing. The combination of NetSpective as a scalable Internet content filter with the reporting flexibility of NetAuditor, delivers complete visibility real-time and on-demand.
Telovations’ provides Communications-as-a-Service, allowing you to leverage applications like hosted voice, hosted call center, hosted recording, unified messaging, CRM integration, detailed analytics and statistics.
Address 1410 N. West Shore Blvd.
Ste. 700
Tampa, Florida
33607
United States of America
Telovations’ hosted voice solutions (PBX) are scalable to match your business needs. You can upgrade services at some locations, expand into new markets and integrate services with existing equipment.
Our cost-effective, user-friendly Hosted Call Recording solution ensures that you have the flexibility, scalability, and compliance coverage you need – with no capital investment in hardware or software.
Telovations’ Managed SIP Trunking is an enterprise-class solution that delivers local, toll-free and domestic and international long distance service to business across the country. SIP Trunking is different than traditional telephone lines that are allocated to individual locations, these trunks are available to the entire company, eliminating the need for oversubscription and long distance call between locations.
Thinking Phone Networks helps enterprises define their unified communications vision and simplify execution of that vision by deploying it via our cloud based platform.
Address 54 Washburn Avenue
Cambridge, Massachusetts
02140
United States of America
Thrupoint is a leading provider of mobile collaboration solutions and UC as a Service. Our multivendor session management platform drives rapid service delivery and consumption.
Address 1040 Avenue of the Americas
19th Floor
New York, New York
10018
United States of America
Global provider of ReliaTel VoIP and UC Service Assurance Software, comprehensive voice and data network monitoring, VoIP QoS QoE management for Enterprises and Service Providers
Address 1735 South Brookhurst St.
Anaheim, California
92804
United States of America
ReliaTel manages real-time VoIP QoS and QoE, delivering deep dive VoIP analytics and quality metrics on all calls, including calls in progress, as well as aggregated quality trends and underlying network performance impact. Through ReliaTel, users can quickly and easily pinpoint and resolve the true root cause of VoIP quality issues.
ReliaTel manages converged voice and data networks from end to end across VoIP, TDM, SIP, and UC from Avaya-Nortel, Cisco, Siemens, Ericsson, Mitel, and more. Using ReliaTel, Enterprises and Service Providers can deliver VoIP quality, infrastructure reliability, and applications availability that meets and exceeds critical converged network service level agreements.
ReliaTel’s interactive capacity and performance reporting delivers critical insight into quality degradation patterns, VoIP call traffic patterns, CDR records, recurring device issues, alarm trends, performance trends, and service levels. Armed with this actionable data, voice teams can optimize the VoIP network and the overall operational environment to ease congestion, reduce quality degradation, improve performance, and anticipate capacity needs.
Touchstone has been providing the IP communication industry with affordable and
scalable software-based solutions for quality monitoring (SLA’s), pre-deployment
assessments, and post-deployment verification since 2003.
Address 1500 Industry Road
Suite H
Hatfield, Pennsylvania
19440
United States of America
Touchstone's WinSIP is a software solution for generating from one to thousands of calls from a
single PC. WinSIP is ideal for quality assurance, pre-deployment assessments, and post-
deployment verification
Touchstone's WinEyeQ is a highly-detailed voice and video analyzer that provides up to 325
individual metrics per call and was awarded Network World's "Clear Choice Award" as the
industry's most accurate analyzer.
Transcend is a global IT systems integration and managed services firm that simplifies communications infrastructures so companies can become more agile in adjusting to changing business needs, without overburdening IT staff.
Address 460 East Swedesford Road
Wayne, Pennsylvania
19087
United States of America
Twilio provides a telephony infrastructure web service in the cloud, allowing developers to integrate phone calls, text messages, and VoIP into web and mobile applications.
Address 501 Folsom St
San Francisco, California
94105
United States of America
Build enterprise applications that use the phone network to interact with people on landlines and cell phones all over the world. In just a few lines of code, you'll have phones ringing.
Build enterprise applications that interact via text messages. Get up and running in minutes with a simple, phone-number based API or apply for your very own short code today.
Audio pipes that turn every application into a phone. Connect your users across web browsers, mobile phones, tablets, and even traditional phones via IP voice communications.
Create rich communication experiences with all the control of a native iOS SDK. Twilio Client seamlessly integrates into iPhone and iPad apps. Now users can talk using their existing cellular data or WiFi connection.
Build enterprise applications that can send and receive SMS messages using local phone numbers in several countries around the world. Get up and running in minutes with a simple, phone-number based API or apply for your very own short code today.
Unimax provides single and multi-vendor PBX, voicemail, and directory system software for Self Service and Automated Telecom Management, Telecom Reporting, and MAC Administration.
Address 50 South Sixth Street
Suite 900
Minneapolis, Minnesota
55402
United States of America
2nd Nature enables large organizations and managed service providers to unify their related single and multi-vendor voice systems by providing a single, centralized administration interface for leading PBX, voice messaging, and other critical business systems.
2nd Nature unifies the management of important telecom administrative functions such as moves, adds, and changes (MACs), transaction auditing, reporting, and much more.
Save significant expense and improve Service Levels by giving your employees the ability to easily manage their own telecom resources anytime using the internet.
With LineOne, Telecom and IT departments are able to implement a web-based self-management portal with a configurable workflow and approval process. LineOne enables employees to provision, change, and manage their telecom assets on a self-service basis while the current telecom administrators are freed to work on more important and complex tasks.
Spotlight is a powerful, web-based telecom dashboard that presents interactive charts, graphs, and reports from PBX, voicemail, and directory systems across both single and multi-vendor telecom environments. Spotlight provides the ability to view data that is unified from different PBX, voicemail, and directory system types on a single screen.
Spotlight transforms otherwise static telecom data into stunning, interactive visualizations that can be viewed, analyzed, and shared. It is a platform independent solution that is compatible with today’s most popular internet browsers.
Unimax offers Automated Telecom Management solutions to automate telecom workflows specific to your needs and telecom environment. Our solutions reduce the time it takes to process workflows from days or weeks to minutes. We enable you to do more with less and save significant expense in the process. Unimax’s Automated Telecom Management solutions leverage our ability to synchronize data between PBX and voice mail systems, directory systems (e.g. Microsoft Active Directory), human resource software, enterprise resource planning applications, and other critical databases.
With HelpDesk, Tier 1 IT help desk personnel are able to reset telecom passwords, change names, and enable or disable telephones on their own - without special training on PBX or voice messaging systems. The security and integrity of the voice systems are maintained and internal customers receive immediate assistance. Tier 1 help desk associates can handle simple customer requests within moments - even before the employee hangs up the phone.
Valcom, leading manufacturer of analog/IP voice products, has 35 years experience in voice communication/mass notification systems-engineered, designed, manufactured in Roanoke, VA USA.
Address 5614 Hollins Road
Roanoke, Virginia
24019
United States of America
Vera Networks is a top solutions provider of switching and professional services to leading communications provider worldwide, offering Class 4/5 integration and hosted redundant platforms.
Address 104 South White Street
Wake Forest, North Carolina
27587
United States of America
Vital Communications, Inc. Distributes IP Telecommunications and networking solutions to telecom resellers, carriers, interconnects and integrators in North America
Address 6151 McLeod Drive
Suite G
Las Vegas, Nevada
89120
United States of America
Walsh Media’s professional voice solutions enhance the Customer Experience in Contact Centers. ‘Best Practice’ expertise and ongoing support are the key solutions we provide.
Address 2100 Clearwater Dr
Suite 300
Oak Brook, Illinois
60523
United States of America
Discovery meeting(s) to learn the applications, the brand, and the application image
Persona creation and development of persona documentation based on caller demographics and application
Develop, review and improve call flow in conjunction with client
Provide script suggestions and recommendations based on best practices and industry standards
Write and/or revise script for consistency with established persona standard and previously recorded projects
Yealink manufactures a comprehensive line of IP-Phones and Video Phones, with wide compatibility with all PBX systems. Commlogik distributes in USA and Latin America.
Address 1921 NW 82nd Ave
Doral, Florida
33126
United States of America
