Managing & Securing Converged Networks

The transition to IP communications systems has created challenges for enterprise personnel tasked with ensuring that Communications remains reliable, resilient, secure, and high-quality. In addition, Unified Communications, while bringing substantial benefits, creates much more complex integrations for the IT/Communications staff. Finally, virtualization of communications software increases the likelihood that these systems will run from within the corporate datacenter, involving yet another IT group in the Communications picture. This track will help you understand all of these challenges — technical and organizational, from troubleshooting to integration.

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Monday, March 18
3:15 PM – 4:00 PM	Network Test Tools for Converged Networks - Location: Osceola 1 Real-time traffic (voice and video) demands a network that delivers low latency, low packet loss and low jitter. And that’s not easy to accomplish. The dynamic character of modern networks, and … More ▶ Speaker/Moderator - Terry Slattery, Principal Consultant, Chesapeake Netcraftsmen Terry Slattery is a Principal Consultant at Chesapeake Netcraftsmen, an advanced network consulting firm that specializes in high-profile and challenging network consulting jobs. Terry is consulting in network core switching and routing. He is the founder of Netcordia, inventor of NetMRI, is co-inventor on two patents, and has been a successful technology innovator in networking during the past 20 years. He has a long history of network consulting and design work, including some of the first Cisco consulting and training on the east coast. As a consultant to Cisco, he led the development of the current Cisco IOS command line interface. Prior to Netcordia, Terry founded Chesapeake Computer Consultants, which became a Cisco premier training and consulting partner. At Chesapeake, he co-invented and patented the v-LAB system to provide hands-on access to real hardware for the hands-on component of internetwork training classes. Terry co-authored the successful McGraw-Hill text "Advanced IP Routing in Cisco Networks," is the second CCIE (1026) awarded, and is a sought after industry speaker and advisor. http://www.netcraftsmen.net/voicecon-orlando-2010.html Panelist - Adam Edwards, Director of Systems Engineering, AppNeta Adam Edwards is the director of systems engineering at AppNeta. In this role Adam leads a team responsible for ensuring customer and partner success when deploying AppNeta's cloud based solutions to monitor and troubleshoot critical applications such as unified communications, cloud services, and virtualization. Before joining AppNeta in 2008, Adam spent 7 years at Motive in various technical leadership positions helping broadband providers remotely manage infrastructure delivering VoIP, IPTV, networking, and security services to business and residential subscribers. Adam has held numerous other leadership roles developing application, systems and network management technologies over the past 20 years. Adam began his career in technology while studying engineering at the University of Rochester and is a veteran of the U.S. Army Reserve. Panelist - Ray Krug, Technology Director, Enterprise Business Operations, NetScout Systems, Inc. Ray Krug brings more than 20 years of experience in the IT industry, focusing on pre-sales and product positioning of OSS solutions to service providers, enterprises and public sector customers. In his current role at NetScout, he is responsible for aligning the nGenius Service Assurance Solution to NetScout enterprise customer business needs and requirements in both Unified Communications and data contexts. Prior to NetScout, Mr. Krug worked for Intelliden as Director, Pre-Sales, EMEA, Orchestream as Director, Pre-Sales, EMEA, and in a variety of engineering and support positions for Concord Communications, Olicom, and CrossComm. Panelist - Travis Polland, Principal Solutions Strategist, Integrated Research, creators of Prognosis
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Wednesday, March 20
2:30 PM – 5:30 PM	QoS & Net Design for Converged Networks - Location: Sun B Converged networks aren’t new, but it’s still as much art as science when it comes to delivering high-quality application performance and real-time voice, video and data traffic over conve… More ▶ Speaker/Moderator - John Bartlett, Sr. Dir. Product Management, Polycom John Bartlett is a leading authority on real-time traffic, application performance and Quality of Service (QoS) techniques. He specializes in helping enterprises design and configure networks to support video conferencing. John currently serves as a Sr. Director in Product Management for Networking Services at Polycom. In this role he is leading a professional services team to support Polycom customers in upgrading their networks to provide consistent high-quality video delivery. Before Polycom, John worked as an independent consultant for 15 years, assessing customer networks for support of video applications and other application performance issues. John engaged with many enterprises and vendors to analyze network performance problems, design network solutions, and support network deployments. John has 34 years of experience in the semiconductor, computer and communications fields in marketing, sales, engineering, manufacturing and consulting roles. He has contributed to microprocessor, computer and network equipment design for over 40 products. Prior to working as a consultant, John was a founder and VP of Engineering and Manufacturing at Agile Networks, now part of Lucent Technologies. Under his leadership, the company designed and built a high performance Ethernet switch implementing VLANs, and one of the first commercial ATM switches. Both products were successfully introduced to the market and the firm became profitable before it was acquired. John also spent six years with Intel Corporation during the early years of microprocessor design and acceptance into the market. John is a graduate of Dartmouth College, and Dartmouth's Thayer School of Engineering, where he received the Dartmouth Society of Engineers Annual Prize for the quality of his thesis presentation. John is co-owner of a patent in shared memory multiprocessor design. Panelist - Terry Slattery, Principal Consultant, Chesapeake Netcraftsmen Terry Slattery is a Principal Consultant at Chesapeake Netcraftsmen, an advanced network consulting firm that specializes in high-profile and challenging network consulting jobs. Terry is consulting in network core switching and routing. He is the founder of Netcordia, inventor of NetMRI, is co-inventor on two patents, and has been a successful technology innovator in networking during the past 20 years. He has a long history of network consulting and design work, including some of the first Cisco consulting and training on the east coast. As a consultant to Cisco, he led the development of the current Cisco IOS command line interface. Prior to Netcordia, Terry founded Chesapeake Computer Consultants, which became a Cisco premier training and consulting partner. At Chesapeake, he co-invented and patented the v-LAB system to provide hands-on access to real hardware for the hands-on component of internetwork training classes. Terry co-authored the successful McGraw-Hill text "Advanced IP Routing in Cisco Networks," is the second CCIE (1026) awarded, and is a sought after industry speaker and advisor. http://www.netcraftsmen.net/voicecon-orlando-2010.html Panelist - Eric Newton, Principal Consultant, AT&T Enterprise Solution Consulting, AT&T Signature Client Group Eric D. Newton is the acting manager of AT&T’s global Customer Innovation Centers and provides direction for these centers in their support of customer visits and opportunities. He also supports AT&T’s key accounts with interactive and unified communications solutions. Furthermore, he provides analysis and knowledge share to customer and public audiences, as well as internal AT&T technical training and documentation. Eric D. Newton specializes in IP networking solutions supporting UC, Telepresence, and FMC. He also has experience with integrating rich media solutions and Microsoft Enterprise deployments. Eric has supported AT&T customers with design, validation, and proofs of concept with mult-vendor communications systems, incorporating: voice, video, and data; wired and wireless; fixed and mobile. More recently he has been focused on mobile and software-/PC-based communications systems—namely Cisco, Microsoft, Polycom, and Vidyo—and their integration into AT&T’s cloud-based offers. Streaming video and rich media are closely aligned with video and telepresence systems. Eric has incorporated these elements into customer solutions to provide richer end user experiences and larger customer ROI. Eric built and manages the Microsoft infrastructure for the Customer Innovation Centers. He also provides support for customers regarding implementing similar solutions and integrating them into their UC environments. Eric has just moved into a management role over the CIC. These locations support customer activity in Asia, North America, and Europe. They exist to showcase AT&T products and services as well as support customer innovative solutions and technical depth. Eric is often asked to support internal training events and provide technical documentation in his areas of expertise. He has been a regular speaker at industry events around technical challenges with visual communications and appropriate solutions. Eric has been with AT&T for over 13 years. He came to AT&T from the U.S. Air Force, where he served as a commissioned officer. Eric is a graduate of the U.S. Air Force Academy and holds a B.S. in Computer Science. He lives with his wife in the Chicago suburbs. Panelist - Manfred Arndt, Distinguished Technologist, Advanced Technology Group, HP Manfred Arndt is an HP Distinguished Technologist focused on Unified Communications & Mobility in the Advanced Technology Group (HP Networking CTO Office). He is responsible for architecting and driving the UC strategy vision for the HP Networking product portfolio to support rich multimedia solutions with strategic technology partner solutions like Microsoft Lync. He also has participated in several industry standards and is a co-author of the LLDP-MED standard and has been instrumental in driving the adoption of LLDP and NAC/802.1X across the industry. Arndt has over 20 years experience in the high-tech industry, including several networking and wireless startups as Technologist, Evangelist, System Architect and various other engineering roles. Panelist - Stephen Campbell, IT Consultant, Stephen K Campbell Inc Stephen Campbell performs IT consulting services in the telepresence, video conferencing and network & telecommunications infrastructure areas. He has over 21 years of IT experience with Beckman Coulter Inc. As Director of Network Services for a 10,000 employee global enterprise, he was responsible for managing the global LAN/WAN, telephony, video, email, SharePoint and document management services. He has implemented global call centers, telepresence in Europe/US/Asia, participated in the creation of a state-of-the-art colocation data center, and implemented a global MPLS wide area network. Prior to working in IT, Stephen held various positions within the engineering department of Coulter Electronics Inc., and became a co-inventor on two US patents for blood analyzer electronic circuits. He previously worked as a Field Applications Engineering Manager for semiconductor-maker Advanced Micro Devices (AMD); worked as a manufacturer's sales representative for Conley & Associates in Central Florida; and was an Electronics Design Engineer with Lockheed Aircraft Corporation in Atlanta, Ga. He holds Bachelor Electrical Engineering and Masters of Science Electrical Engineering degrees from Georgia Tech in Atlanta. Panelist - Adam Edwards, Director of Systems Engineering, AppNeta Adam Edwards is the director of systems engineering at AppNeta. In this role Adam leads a team responsible for ensuring customer and partner success when deploying AppNeta's cloud based solutions to monitor and troubleshoot critical applications such as unified communications, cloud services, and virtualization. Before joining AppNeta in 2008, Adam spent 7 years at Motive in various technical leadership positions helping broadband providers remotely manage infrastructure delivering VoIP, IPTV, networking, and security services to business and residential subscribers. Adam has held numerous other leadership roles developing application, systems and network management technologies over the past 20 years. Adam began his career in technology while studying engineering at the University of Rochester and is a veteran of the U.S. Army Reserve.
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Thursday, March 21
8:00 AM – 8:45 AM	Software-Defined Networks: Impact on Communications - Location: Sun D The biggest trend in IP network infrastructure is Software-Defined Networks. SDNs promise more efficient, application-aware network infrastructure, but they’re likely to have a significant impac… More ▶ Speaker/Moderator - Zeus Kerravala, Founder and Principal Analyst, ZK Research Zeus Kerravala is the founder and principal analyst with ZK Research. Kerravala provides a mix of tactical advice to help his clients in the current business climate and long term strategic advice. Kerravala provides research and advice to the following constituents: End user IT and network managers, vendors of IT hardware, software and services and the financial community looking to invest in the companies that he covers. Prior to ZK Research, Zeus Kerravala spent 10 years as an analyst at Yankee Group. He joined Yankee Group in March of 2001 as a Director and left Yankee Group as a Senior Vice President and Distinguished Research Fellow, the firms most senior research analyst. Before Yankee Group, Kerravala had a number of technical roles including a senior technical position at Greenwich Technology Partners (GTP) where he worked with Johna Til Johnson, the founder of Nemertes Research. Prior to GTP, Kerravala had numerous internal IT positions including VP of IT and Deputy CIO of Ferris, Baker Watts and Senior Project Manager at Alex. Brown and Sons, Incorporated. Kerravala holds a Bachelor of Science in Physics and Mathematics from the University of Victoria in British Columbia, Canada. Speaker - Terry Slattery, Principal Consultant, Chesapeake Netcraftsmen Terry Slattery is a Principal Consultant at Chesapeake Netcraftsmen, an advanced network consulting firm that specializes in high-profile and challenging network consulting jobs. Terry is consulting in network core switching and routing. He is the founder of Netcordia, inventor of NetMRI, is co-inventor on two patents, and has been a successful technology innovator in networking during the past 20 years. He has a long history of network consulting and design work, including some of the first Cisco consulting and training on the east coast. As a consultant to Cisco, he led the development of the current Cisco IOS command line interface. Prior to Netcordia, Terry founded Chesapeake Computer Consultants, which became a Cisco premier training and consulting partner. At Chesapeake, he co-invented and patented the v-LAB system to provide hands-on access to real hardware for the hands-on component of internetwork training classes. Terry co-authored the successful McGraw-Hill text "Advanced IP Routing in Cisco Networks," is the second CCIE (1026) awarded, and is a sought after industry speaker and advisor. http://www.netcraftsmen.net/voicecon-orlando-2010.html
10:00 AM – 10:55 AM	Communications Security: Report to the Industry - Location: Sun A What’s the true state of communications security in 2013? Where are the most serious threats, and what is – and isn’t-- being done to stop them? In this session, you’ll hear f… More ▶ Speaker - Rod Wallace, Vice President, Services, SecureLogix Corporation Rod Wallace is currently the Vice President of Services for SecureLogix Corporation. In this role, Wallace oversees daily operations of Customer Support, Professional Services and Managed Services. Wallace also holds accountability for services offering evolution and business performance. Wallace has held a number of positions in the technology sector, most notably the Voice Security and IP Trunking business leader under the Enterprise Solutions Global Services Organization at Nortel Networks Corp. Wallace held a variety of positions at Nortel since 1991, including heading the Global Network and Physical Security Professional Services practice, serving both telecom and enterprise customers. During his 19-year tenure at Nortel, Wallace also held leadership positions in Advanced Technology and Product R&D. Wallace holds a Master of Applied Science in Electrical Engineering degree from the University of Toronto and served as a Board member of SecureInfo Corp., a private company based in San Antonio, Texas. Speaker - Mark Collier, CTO VP of Engineering, SecureLogix Corporation Mark Collier is CTO and VP of engineering for SecureLogix Corporation, an enterprise UC security and management company. Collier is responsible for technology research, development and related intellectual property, with a special focus on UC security solutions. In addition to his corporate R&D work, he has completed publicly funded research into current and future threats to UC systems, protocols and application services. Collier is a frequently quoted author and presenter on the topic of voice and UC security, and has co-authored a book on VoIP security entitled Hacking Exposed: VoIP (McGraw Hill, 2006). Collier is currently working on a revision of this book, due out in 2013. Collier is also an author of the SANS VoIP Security course and a founding member of the VoIP Security Alliance (http://www.voipsa.org/). Moderator - Fred Knight, GM, Co-Chair, Enterprise Connect, Publisher, No Jitter Fred Knight is GM/Co-Chair of Enterprise Connect – formerly VoiceCon - and the publisher of NoJitter.com. Fred was part of the team that launched the VoiceCon Conference in 1990. He served as Program Chairman through 2003 when he also became General Manager. Since then, VoiceCon, which was renamed Enterprise Connect in March 2010, has grown into the leading event for enterprise communications and collaboration. Fred also led the evolution of VoiceCon from an annual conference into a 12-month per year operation, comprising multiple events per year, a Webinar series, Virtual Events and weekly e-newsletters. From 1984-2007 Fred was editor and then publisher of Business Communications Review. In December 2007, BCR magazine ceased publication and the editorial product shifted to the Web with the creation of a new website – NoJitter.com. Fred earned his BA in journalism at the University of Minnesota and has a Master's Degree in public administration from The Maxwell School, Syracuse University.
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