Enterprise Connect

Enterprise Connect provides the comprehensive analysis and in-depth sessions you need, covering Unified Communications, Mobility, SIP Trunking, Cloud, Video, Collaboration, WebRTC and more.

News & Analysis

Cisco to Acquire Springpath

August 21, 2017
By Zeus Kerravala
The acquisition of hyperconverged software vendor Springpath is strategic and... More »

Cisco Takes Spark Security to Next Level

August 21, 2017
By Michelle Burbick
Aims to minimize enterprise risk of using team collaboration apps with enha... More »

Note to Healthcare: Step Up and Embrace Machine Learning

August 21, 2017
By Zeus Kerravala
A personal view of why medical practices need to embrace the use of artificia... More »

IoT: Combating Latency & Closing Security Gaps

August 18, 2017
By Matt Brunk
With IoT deployment on the rise, the time is now to tighten defenses.


World Vision U.S. is finding lots of goodness in RingCentral's cloud communications service, but as Randy Boyd, infrastructure architect at the global humanitarian nonprofit, tells us, he and his team did encounter some unexpected gotchas along the way.
Alicia Gee, director of unified communications at Sutter Physician Services, oversees the technical team supporting a 1,000-agent contact center running on Genesys PureConnect. She catches us up on the company's approach to the patient experience, and shares ideas on what's next in the contact center.
Andrew Prokop, communications evangelist with Arrow Systems Integration, has lately been working on integrating enterprise communications into Internet of Things ecosystems. He shares examples and offers up plenty of pointers on how to get started.
Industry watcher Elka Popova, a Frost & Sullivan program director, shares her perspective on this acquisition, discussing Mitel's market positioning, why the move makes sense, and more.

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