Take advantage of three days’ worth of intensive programming in over 50 sessions offering a comprehensive selection of technology topics. You’ll learn from leading analysts, consultants, technology experts--and a collection of your peers. The Enterprise Connect conference program is organized across dynamic conference tracks designed to help you focus on the challenges that are most important to you.
Enterprises are engaging with cloud services and architectures, but how does communications fit into the picture? This year’s cloud communications track examines private, public, and hybrid options and strategies, and the opportunities and challenges they present.
Contact Center/Customer Experience
Learn about the range of emerging technologies and deployment models becoming available for the contact center, as well as where the likeliest payoffs are and what's coming down the road. This track features market updates and executive discussions with top thought leaders in this important market space.
Management & Security
Supporting and securing enterprise communications systems is as critical as making the right technology decisions in the first place. Enterprise communications professionals must continually stay current on the critical issues around optimizing IP infrastructure to carry voice and video, and on tools and techniques to manage the network for optimal performance. They also must understand the security risks to communications systems, and how to mitigate these risks. This track addresses all these challenges.
This track offers perspectives on video adoption and management across all formats—from high-end room systems to mobile. You will learn about the latest trends in cloud-based video services; developments around video codecs and other technology issues; and the optimal strategies for using video to benefit your business.
Virtually every enterprise is a mobile enterprise — so how can your organization best deliver the features and functions that provide mobile communications cost-effectively? This track will provide in-depth insights on the latest developments in wireless technology, mobile device functionality, and integrating mobile communications with business applications.
Unified Communications & Collaboration
Unified communications is finally seeing mainstream adoption, so what are the implications for your enterprise? This track addresses the range of UC issues, from Microsoft Lync/Skype for Business decisions to endpoint devices to the best strategies for migration planning and investment protection for legacy systems.
SIP trunking continues to be an important source of cost savings and new options for enterprise communications, and the challenges around implementing this technology continue to evolve. This track offers the latest updates on costs, availability, carrier issues, and CPE requirements for companies implementing SIP trunks.
Communications capabilities are no longer provided exclusively in standalone, siloed systems. The Communications API track at Enterprise Connect will provide an introduction to the concepts, technologies, and players in the world of APIs, and will offer concrete examples of API-enabled integrations that enterprises are using today to transform their business processes.