With the Enterprise Connect 2026 Call for Speakers (CFS) deadline set for tomorrow, July 18, I wanted to give everyone an update on our content planning for the re-imagined EC that will take place next March 10 – 12, 2026 in Las Vegas. Specifically, I want to share the evolution of our thinking about how we’ll organize our content.
We’ve shaped the CFS around core technology tracks like AV/Video, Collaboration/UC, CX/contact center, etc., so we can easily categorize the over 100 submissions we’ll receive. But we know that increasingly, IT professionals are challenged to match technology decision-making with business objectives, and to understand technology in the context of user and customer experience. That’s always been true, of course, but it’s become even more critical as technologies like AI and advanced meeting room systems roll out. Simultaneously, IT decision-makers need to view their installed base through the lens of efficiencies and the business benefits, and requirements of the emerging systems. Again not a new reality, but one with unique challenges in the current environment.
So we’re building out the Las Vegas conference tracks to fit the problems and/or opportunities you face. The 5 groupings we’re looking at are:
Legacy Unleashed: Optimizing Your Communications Backbone
This track explores strategic approaches to optimizing established communications systems and infrastructure. You’ll learn how to extend the value of current investments while building a bridge to newer technologies—all without sacrificing reliability or disrupting critical business operations. Among the topics covered:
- Unified Communications/UCaaS
- Architecting your voice network
- Hybrid cloud/premises: Rationale and strategies
- UCaaS / CCaaS / business apps convergence
- Resiliency
- SD-WAN and SASE
- 5G Applications & Mobile Network Infrastructure for enterprises
Workplace Reimagined: Engineering Tomorrow's Collaboration Stack
The future of work is still being hotly contested, and this track will examine how next-gen communications systems are re-shaping the workplace, and what the different stakeholders – IT, HR, facilities – will need from technology. Among the potential topics:
- Assessing AI productivity gains
- HR issues in an AI-driven workplace
- Convergence of collaboration and office facilities systems
- Achieving meeting equity
- Contact center agent experience and workforce optimization
- Employee experience and engagement
Tech Disruption Zone: Implementing Without Imploding
This track explores methodologies for successfully implementing new technologies like AI, focusing on practical deployment, risk mitigation, and change management. Among the topics you’ll find:
- Implementing AI-based personal assistants / “copilots”
- Agentic AI reality check
- Contact center self-service: Chatbots, IVAs, and beyond
- How AI is transforming meeting rooms
- AI Security
- Matching AI features with business outcomes in CX
Achieving Transformation: Architecting Your 3-5 Year Roadmap
This track looks at multi-year strategic planning, with content on how to align technology with business objectives, anticipate industry shifts, and gain competitive advantage. Among the topics for this track:
- Evolution of AI agents in collaboration platforms
- How networks must evolve to support next-gen communications
- Your A/V estate in 2030
- Cybersecurity trends for the next 5 years
- Role and challenges of digital labor
Future Shock: Communications Tech Beyond the Horizon
This is our “out there” content, where you’ll catch a glimpse of the more ambitious visions of technology leaders, covering areas like:
- Quantum’s role in the future of enterprise communications
- Beyond chatbots: Autonomous communication agents with agency
- Persistent digital twin workspaces
- Continuous transformation as operational standard
We’re also starting with essentially a clean slate when it comes to session formats and delivery modes. There will be traditional breakout sessions with PowerPoints, but you’ll also be able to sample shorter bursts of information, and there’ll be an emphasis across the board on using sessions to start conversations rather than being the last word on the topic.
So I hope you’ll consider applying to be a speaker at EC2026, and watch this space as we reveal more about the exciting new directions we’re taking our content.
Stay Ahead with Enterprise Connect
Enterprise Connect is your premier destination for staying ahead in enterprise collaboration and CX. What role will AI play in shaping the future of enterprise communications? The answer is that AI will undoubtedly have a significant impact, but as always, our event goes beyond just AI. We aim to place AI in the broader context of the many challenges and opportunities enterprise collaboration and CX professionals navigate daily.
Our mission is to equip you, as an enterprise leader, with essential tools and actionable insights to craft a strategy tailored to your organization's unique needs. Alongside a deep dive into AI, our comprehensive program includes dedicated tracks on AV/Video, Collaboration Platforms/Unified Communications, CPaaS & Programmable Communications, CX/Contact Center, and Security/Compliance.
We’re also excited to offer a Strategy & Management track, focusing on real-world applications and solutions. Most sessions in this track are case study discussions led by enterprise leaders, providing unparalleled opportunities to learn from and connect with your peers.