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AI is affecting security in every part of the communications infrastructure. Research and advisory firm Metrigy found that collaboration security incidents are up 300% since 2021, while a report from TransUnion finds that 70% of telecom fraud incidents are now occurring through online channels. Rounding out the picture is a report from security vendor Pindrop, which found that fraud in contact centers now occurs in one of every 599 incoming calls, representing a 26% increase year over year and a 100% increase when compared to 2021.

Here are four ways that AI is weaponizing vulnerabilities in communications infrastructures today:

1. Identity Spoofing
2. Hyper-Personalized Phishing
3. Adaptive Malware
4. AI-Driven Bots Coordinating Massive DDoS Attacks