Passes & Pricing

• Expo Plus passes do not include lunch.
• By registering for Enterprise Connect, you are confirming that you are 18 years of age or older. Enterprise Connect is open to industry professionals and proof of industry involvement is required. You will be asked to present a business card as well as a photo ID when you check-in. 
• If you register for our event using an exhibitor-specific registration code, Informa Tech may share certain contact information you provided to us with our exhibitors. To learn more, please read our Privacy Policy at https://informa.com/privacy-policy/.
• Promo codes cannot be retroactively applied.
• Discounts may not be combined with other offers. Multiple Promo Codes/Discounts may not be combined. Only One Promo or offer may be claimed per registration.
• The event organizers reserve the right to refuse Expo Plus and/or Virtual pass applications from representatives of companies that compete with official Enterprise Connect Orlando Sponsors and Exhibitors. If you would like to become an exhibitor, please learn more about our available Exhibiting & Sponsorship Opportunities

Cancellation Date & Fees
All cancellations must be received in writing. If you need to cancel your Enterprise Connect 2025 Conference registration, you may do so for a full refund, less a $200 service fee until December 13, 2024. Cancellations received between December 13, 2024 – January 17, 2025 will be refunded 50% of the cost of your pass, less a $200 service fee. No refunds or credits will be issued for cancellations after January 17, 2025, or for no-shows. If you are unable to attend the event, we recommend that you send a substitution in your place. The aforementioned standard cancellation dates and fees apply to the downgrading of Conference passes to Expo Plus passes and/or virtual passes. Please email your cancellation or substitution request to [email protected]. If you need to cancel your Expo Plus pass, you may do so through January 17, 2025. After January 17, Expo Plus cancellations will be refunded less a $25 cancellation fee. No refunds or credits will be issued after this date or for no-shows.

Program Changes

Informa Tech, producers of Enterprise Connect, reserve the right to make changes in the programs and speakers, or to cancel sessions if enrollment criteria are not met, or when conditions beyond its control prevail. Participation for all sessions and programs is on a first-come, first-served basis. Recording devices and cameras, still or video, are prohibited.  

Age Limit 
Due to safety concerns, no one under the age of 18 (including infants in strollers) will be permitted on the premises at the event.  

Americans with Disabilities Act 
If you require special assistance, auxiliary aids, interpreters or other reasonable accommodations while at the conference, please email Sarah Worwood at [email protected]  no later than February 24, 2025.