Conference Tracks

Squeeze every ounce of ROI from existing investments while positioning for what's next

This track explores strategic approaches to optimizing established communication systems and infrastructure. Sessions will examine how IT leaders can extend the value of current investments through integration, enhancement, and modernization techniques while building a bridge to newer technologies—all without sacrificing reliability or disrupting critical business operations.

Topics include: AI, AV/Video, CX/Contact Center, Collaboration & Unified Comms, Management, Security & Compliance
You will learn how to: Use reliability engineering to undergird your most critical assets, Navigate the rapidly-transforming UC&C space; Design meeting rooms that support multiple platforms without overwhelming users; Discover the true potential and perils of Teams and Copilot, and more.

Design the workplace that talent fights to join—where physical meets digital, flexibility meets security, and communication tools become competitive weapons in the war for talent

This track explores how communication technologies are fundamentally reshaping workplace dynamics, physical environments, and organizational culture over the next decade. Sessions will examine how forward-thinking IT leaders can architect communication ecosystems that drive productivity, engagement, and innovation in hybrid and evolving work models.

Topics include: AI, AV/Video, CX/Contact Center, Collaboration & Unified Comms, Management, Security & Compliance
You will learn: Why standardization is critical for your conference room estate; The powerful impact of offering a virtual option for every in-person meeting and event, centering the why and how behind inclusive design; How to build people-first strategies that elevate performance and support sustainable transformation; and more.

Navigate the cutting edge without bleeding—strategic adoption of game-changing technologies like AI

This track explores methodologies for successfully implementing emerging communication technologies within enterprise environments. Sessions will focus on practical deployment strategies, risk mitigation, and change management techniques that enable organizations to harness innovative solutions while maintaining operational stability and user adoption.

Topics include: AI, AV/Video, CX/Contact Center, Collaboration & Unified Comms, Management, Security & Compliance
You will learn how to: Implement AI-based personal assistants; Take an agentic AI reality check; Strengthen your AI security; Assess your ethical considerations & governance; and more.

Blueprint your communication stack’s evolution with precision and purpose—strategic moves that position you for dominance through 2030

This track explores comprehensive approaches to enterprise communications transformation through deliberate, multi-year strategic planning. Sessions will examine how IT leaders can develop, execute, and iterate on technology roadmaps that align with business objectives, anticipate industry shifts, and create sustainable competitive advantages through their evolving communication stack.

Topics include: AI, AV/Video, CX/Contact Center, Collaboration & Unified Comms, Management, Security & Compliance
You will learn about: The evolution of AI Agents in collaboration platforms; What to expect within your A/V estate in 2030; Cybersecurity trends for the next 5 Years; and more.

Glimpse tomorrow's enterprise landscape and position yourself as the visionary who saw it coming

This track explores emerging technologies and paradigm shifts that will redefine enterprise communications in the coming years. Sessions will examine cutting-edge innovations, theoretical applications, and early adoption case studies that provide IT leaders with the insights needed to anticipate disruption, identify opportunities, and position their organizations at the forefront of communication technology evolution.

Topics include: AI, AV/Video, CX/Contact Center, Collaboration & Unified Comms, Management, Security & Compliance
You will learn about: Quantum’s role in the future of enterprise communications; Ambient intelligence and the future of the office; Neural interfaces for frictionless communication; and more.