With the most critical strategic issues, you may need a truly deep dive to prepare for the big decisions that lie ahead. Don't miss your chance to register for our Half-Day Training courses, presented by leading industry experts. These courses are intended to help decision-makers get a grounding in the key issues and a solid basis to go forward as these critical topics continue to grow in importance within your enterprise.
You can register to attend the course of your choice on Monday, March 17, 8:00 AM - 12:00 PM, or combine your Half-Day Training pass with a Standard or Premium Conference Pass and enjoy the full Enterprise Connect experience. Make the most of your experience and take advantage of this opportunity to attend our deep-dive trainings presented by industry experts.
Select from the following courses:
Register Today and Connect With the Enterprise IT Industry
There are two ways to attend a Half-Day Training course.
- Combine your Half-Day Training pass with a Standard Conference pass and enjoy the full Enterprise Connect experience.
- Only have time to attend training? These courses can be purchased as a stand-alone. A Half-Day Training pass includes:
- Training course of your choice
- Keynote Sessions & Keynote Panels
- Expo Hall access
- Networking functions including the Conference Party
- Breakfast and lunch on Monday
Training Courses
Mastering Cybersecurity in Communications Technology: Top 10 Practices
Presented by Scott Murphy, VP, Data Perceptions
Cybersecurity is everyone's concern, and enterprise communications/CX organizations need to strengthen their defenses. In some industries, specific rules govern cybersecurity practices; for example, if your organization is part of the US Government & Agency supply chain, understanding federal cybersecurity requirements will be crucial for your communication technology projects. But no matter what industry you serve, it's imperative that you and your team establish a firm grounding in cybersecurity principles and practices, and this half-day training is designed to give you just that.
The Importance of Cybersecurity: Discover why cybersecurity is vital for professionals in communications technology, especially those involved with the US Government & Agency supply chain.
- The Cybersecurity Triad: Understand the core principles of cybersecurity.
- Cyber Risk Management: Learn the basic principles, best practices, and real-world examples of managing cyber risks.
- Controlled Unclassified Information (CUI): Identify what qualifies as CUI in the US Government & Agency supply chain, and why it matters.
- Supply Chain Cybersecurity Standards: Get to know the relevant standards for protecting CUI within the US Government & Agency supply chain, and learn why these are important for all communications/CX professionals to understand.
- Data Privacy Standards: Explore additional data privacy standards that should be on your radar.
- Cybersecurity Frameworks: Learn about the frameworks that could impact your work.
- Cybersecurity Policies, Standards, and Procedures: Discover the essential rules and guidelines that shape your organization's cybersecurity stance.
- Relevant Cybersecurity Controls: Discover the controls that are crucial for communications technology.
- Top 10 Cybersecurity Practices: Equip yourself with the top practices that will influence your communication technology projects.
AI for Business and Technical Professionals
Presented by Treb Gatte, CEO, Marquee Insights
No matter what your role, AI will almost certainly be a part of your career in the future (if it isn’t already). This training workshop will familiarize you with the fundamentals of AI, helping you understand the basics and familiarize yourself with the key concepts. You’ll come away more confident in your ability to chart your course through a role—and possibly a career—where AI plays a critical role.
Workshop Outline:
- Introduction to AI: What is AI?; AI in Everyday Life: Real-World Examples; Dispelling Myths: What AI Can and Cannot Do
- How AI Works: The Role of Data in AI: Making Sense of Big Data; AI Learning from Patterns: Simple Analogies to Explain Machine Learning; AI's Decision-Making Process: Intuitive Examples
AI Ethics and Impact: Everyday Ethics: Bias in AI and How It Affects People; The Future of Jobs: AI as a Co-worker, Not a Replacement; Privacy in the AI Age: What Happens to Your Data?
AI in Your Industry: AI in Action: Stories of AI Use in Various Industries; Benefits of AI for Business Operations: Efficiency and Decision-Making; How to Spot Opportunities for AI in Your Work
AI Applications and Trends: Understanding AI Tools that you already have; New Trends: Enhancing Enterprise Knowledge Management with Collaboration AI; Imagining AI in Future Workplaces: Practical Examples
The Future of AI: AI's Potential: What's Next in AI Development?; Preparing for an AI-Driven Future: Skills and Adaptability; The Role of Humans in an AI World: Collaboration vs. Competition
Q&A and Wrap-Up: Recap of Key Insights; Open Floor for Questions; Encouragement to Stay Curious: Resources for Learning More
- Workshop Activity
Leading IT Teams and Customers Through Organizational Change
Presented by Rae Ann Bruno, President, Business Solutions Training
As IT leaders navigate a landscape of continuous technological evolution, this training workshop offers a focused approach to managing the organizational change needed for successful technology adoption, higher engagement, and new ways of working. Designed to equip IT professionals with actionable strategies, this session emphasizes the importance of viewing experiences through the eyes of employees and end users, rather than from an IT-centric perspective, to reshape how IT supports them and make it easier for everyone to succeed in the face of rapid change.
Key takeaways include:
- Actionable change management strategies: Practical approaches to help IT teams and end users navigate technology transitions with an emphasis on ease of adoption and a better overall experience.
- Reskilling and upskilling insights: Guidance on preparing IT teams and end users for advancements in AI, cloud, and collaboration tools, enhancing team adaptability.
- Strategies for higher adoption and productivity: Techniques to support the adoption of new technologies through streamlined processes and effective procedures.
- Experience Level Agreements (XLAs) as a tool for impact: An introduction to using XLAs to complement traditional SLAs, ensuring that user experience and technology impact are prioritized alongside performance metrics.