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Core communications functions built off telephony and Unified Communications applications are still mission critical, and you have to continue to support them. But since UC is rapidly migrating to the cloud as UCaaS (UC as a Service), much of your strategy will be about choosing the right provider, negotiating the right contract, and planning the right integration to the rest of your communications and IT environment. This track will provide a deep dive into the current state of the UCaaS market, and will fortify you with the information and strategies you need to roll out the most cost-effective UC strategy for the future.

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