Leadership Roundtables
Strategic IT Leadership Roundtables
Open to: Manager-level and above enterprise IT professionals only | Strict no-vendor policy
This is your opportunity to have unfiltered conversations with your enterprise peers. Available only to enterprise attendees with All Access, Premium, or Summit passes, our three Strategic IT Leadership Roundtables provide senior IT decision-makers with a unique platform to engage in candid, off-the-record discussions about today's most pressing enterprise technology challenges.
The series covers three critical areas:
- AI implementation and deployment strategies (Tuesday)
- Cost-effective collaboration system modernization (Wednesday)
- Customer experience transformation through contact center innovation (Thursday)
Where Enterprise IT Leaders Speak Freely
These curated roundtables ensure completely unbiased peer-to-peer conversations facilitated by independent experts, with a focus on making sure you have the opportunity to talk to and hear from each other. The roundtables provide a safe space for IT leaders to openly discuss their concerns, share practical insights, and learn from colleagues facing similar challenges in AI adoption, collaboration infrastructure updates, and customer service technology advancement.
Making AI Work
Tuesday, March 10 | 4:00 PM - 5:00 PM PT
Get the inside scoop on what’s really happening with enterprise AI decision-making and deployments. Join your peers for the most frank and open discussion you’ll have all week, to learn how others are coping with the AI onslaught, in both their enterprise organizations, and their careers.
Cost-Effective Collaboration Systems for Enterprise Productivity
Wednesday, March 11 | 3:00 PM - 4:00 PM PT
How are you supporting and updating your core collaboration systems to take advantage of the latest technology – while continuing to drive cost efficiencies? Join this session for an exclusive conversation that will bolster your strategy. Whether you’re implementing AI-driven assistants and chatbots, or working to modernize your legacy communications infrastructure, this conversation is for you.
Driving CX Success
Thursday, March 12 | 12:30 PM - 1:15 PM PT
If you’re an IT leader charged with outfitting your contact center for the future of CX, you can’t afford to miss this opportunity to share with those in the same position. Join your peers and shape the conversation to learn how enterprises are improving metrics, enabling self-service, strengthening agent capabilities, and delivering reliable customer service.
