Communications and CX for the Fast-Moving AI Era
We've never seen anything like the excitement and potential of AI in the enterprise, and it’s moving so fast, IT leaders are scrambling to keep up. That's why the #1 Communications and CX Event in North America created Enterprise Connect AI – a two-day summit geared at optimizing AI for enterprise growth.
Enterprise Connect AI brings together leading experts, innovators, and companies to explore the latest in:
- CX: How AI is transforming CX for the customer, the contact center agent and the business
Productivity: How to ensure end users are getting the promised benefits and safely exploring new ways to build on success, with tools ranging from meeting summaries to "co-pilots" for everything from sales to finance to coding, plus applications for improving business processes
IT Management: How AI can make teams more efficient & effective and help find ways to save money or make money for the business
Through two days of interactive sessions, our team of experts will guide you on how to:
- Leverage AI to advance your enterprise's communications, CX, and IT operations
- Explore how AI can help your customers be more productive
- Create a more profitable contact center
- Make the customer experience more powerful and IT operations more cost-effective
- Gain a comprehensive view of AI's current impact on the enterprise industry
Enterprise Connect AI will provide technology decision-makers like you with the knowledge and confidence you need to help lead your enterprise’s implementation of AI for communications/CX tech and business productivity.
Whether you're an industry veteran or an AI novice or enthusiast eager to unleash the power of AI, this is the event for you. Let's explore and shape the future together.
Business Hall Featuring the Latest AI Tech in Action
You'll also have the chance to meet with technology providers leading the way in developing the AI-based capabilities enterprises will need to compete. The Business Hall is where you'll go to make connections with companies you'll ultimately rely on to make the promise of AI a profitable reality.
Topics to Help Make the Promise of AI a Profitable Reality
- Personalizing the Customer Experience with AI
- Agent Assist…or Replacement?
- Getting Your Data AI-Ready
- Confronting the Real-World Costs of Generative AI
- Working with Your Enterprise’s AI Governance Team
- Personal Assistants: Who’s Using Them? Who’s Getting ROI?
- Using AI to Manage Your IT/Communications Infrastructure
- Top Ten AI Applications for CX Today...and Tomorrow
